Gigablast in Scottsdale
Recently I received an email that gigablast (Docsis 3.1 version) is available in my area. I called and scheduled an appointment for install. I made sure to tell them that today I have ultimate plan...
Forum Discussion
Hi Salazawi, your point is well-stated. I truly apologize that we failed to recognize the compatibility issue when you mentioned WiFi extenders while scheduling your D3.1 Gigablast installation. I will make sure our leadership teams are aware of what happened so that we can take steps to ensure it doesn't happen to anyone else. -Becky, Cox Support Forums Moderator
Honestly, that’s just not good enough. You need to stop marketing gigablast as Panoramic and full house coverage when you offer no such thing. You are falsely advertising service that doesn’t exist.
