Forum Discussion

mbruns's avatar
mbruns
New Contributor
4 years ago

Frequent Outages

I have noticed an uptick in short outages in recent time where the cable and internet go down for 10-15 minutes. I would say at least 3 times a week and the times are not consistent. Anyone else noticing this issue over the last month or so (September - October 2021)?

cable
internet
outages
  • Prasad's avatar
    Prasad
    New Contributor
    4 years ago

    I am getting outages for 3-5 hours twice or sometimes thrice a week. In last 19 days I must have had at least 5 outages lasting more than 4-5 hours. It is getting very challenging to work from home.

    • BenS1's avatar
      BenS1
      Former Moderator
      4 years ago
      Hi @Prasad
      I definitely understand how frustrating it is to have frequent outages and have no information on when relief will come. We can further investigate this issue for you, just email us at cox.help@cox.com with your full name and address.
      Ben S.
      Cox Support Forums Moderator
  • Prasad's avatar
    Prasad
    New Contributor
    4 years ago

    Same here . Too many outages. Are you in Irvine, CA too?