Forum Discussion

kkelley10's avatar
kkelley10
New Contributor
6 years ago

emails in my inbox disappeared

Last week all of the emails in my inbox disappeared after about a dozen emails from cox stating my storage was full. I’ve been calling cox since last week with no follow up done by cox.  I had critical emails I can not retrace. Is anyone else having this problem?

email
  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hello, when we receive additional information regarding this escalation, we will follow up with you on social media. All of our email servers have 2 GB of data, with the exception of Ultimate and Gigablast.

    Ultimate: 10 GB
    Gigablast: 15 GB

    Have you tried deleting emails from the trash folder and inbox, to free up space? -Kevin M. Cox Support Forum Moderator
    • bearone2's avatar
      bearone2
      Contributor III
      6 years ago

      i see the 10g limit when i check webmail for spam daily.