Dynamic Range Window violation
Hello,
I been having issues with my internet lately, I notice that my upload arrow will randomly start blinking then all of my devices will loose connection after a minute or so everything will back to normal. I ran a system log on my Motorola MB8600 modem and I get Dynamic Range window Violation and T3 timeouts.
can anyone help me? I also called IT Support at COX but every single agent I speak to they have no clue what Im talking about.
here is the System Log -
| 13:37:50 Tue Jun 1 2021 |
Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 13:37:56 Tue Jun 1 2021 |
Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 13:38:45 Tue Jun 1 2021 |
Notice (6) | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 13:39:47 Tue Jun 1 2021 |
Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 13:40:31 Tue Jun 1 2021 |
Notice (6) | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 13:53:37 Tue Jun 1 2021 |
Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 13:53:38 Tue Jun 1 2021 |
Warning (5) | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 13:53:38 Tue Jun 1 2021 |
Warning (5) | Dynamic Range Window violation | |||
| 13:53:38 Tue Jun 1 2021 |
Warning (5) | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 13:53:38 Tue Jun 1 2021 |
Warning (5) | Dynamic Range Window violation | |||
| 13:53:38 Tue Jun 1 2021 |
Warning (5) | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 13:53:38 Tue Jun 1 2021 |
Warning (5) | Dynamic Range Window violation | |||
| 13:53:38 Tue Jun 1 2021 |
Warning (5) | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 13:53:38 Tue Jun 1 2021 |
Warning (5) | Dynamic Range Window violation | |||
| 13:53:38 Tue Jun 1 2021 |
Warning (5) | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 13:53:38 Tue Jun 1 2021 |
Warning (5) | Dynamic Range Window violation | |||
| 14:39:38 Tue Jun 1 2021 |
Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:41:54 Tue Jun 1 2021 |
Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:42:06 Tue Jun 1 2021 |
Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:42:09 Tue Jun 1 2021 |
Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:42:22 Tue Jun 1 2021 |
Critical (3) | No Ranging Response received - T3 time-out;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:42:29 Tue Jun 1 2021 |
Notice (6) | Honoring MDD; IP provisioning mode = IPv4 | |||
| 14:42:32 Tue Jun 1 2021 |
Warning (5) | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:42:32 Tue Jun 1 2021 |
Notice (6) | TLV-11 - unrecognized OID;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:42:33 Tue Jun 1 2021 |
Notice (6) | DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:42:39 Tue Jun 1 2021 |
Warning (5) | REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:42:40 Tue Jun 1 2021 |
Warning (5) | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:42:40 Tue Jun 1 2021 |
Warning (5) | Dynamic Range Window violation | |||
| 14:42:40 Tue Jun 1 2021 |
Warning (5) | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:42:40 Tue Jun 1 2021 |
Warning (5) | Dynamic Range Window violation | |||
| 14:42:40 Tue Jun 1 2021 |
Warning (5) | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:6a:08:18;CMTS-MAC=00:a5:bf:0f:38:ec;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:42:40 Tue Jun 1 2021 |
Warning (5) | Dynamic Range Window violation |
