Forum Discussion
Definitely have been seeing suppressed upload speeds for the past year just really gotten so bad, can't even upload emails and simple sights sometimes lately. I have the basic internet 10mbs download and 1mbs upload. Used the Chat to talk to Cox and they wanted to charge me to send someone out when i know it is their problem. I have never had any issues with my equipment and even have duplicate backup modem and router etc that show the same slow upload speeds. Download speed is fine and never had any issues with upload speeds before until the past year after i switched back to the basic internet since i can do everything i want with the basic service. Cox always wants to upgrade me saying that will fix my issues but that is just not true. I am not some new person to the internet have over 30 years experience. The customer service on the chat was a real *** to me and Cox does not care about its customers that is for sure. You can literally get 3 to 10 times the speeds at half the price in many other countries which says alot about the U.S and its price gouging. But to not even get the service speeds that you are paying for is just plain extortion.
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