RobZ
6 years agoNew Contributor
Does Cox provide reimbursement for frequent outages?
We have been home since the pandemic began. Prior to that our internet was used very little during the day. Now it is being used constantly. We have not gotten anywhere near out 1 TB limit. The internet has gone down on several occasions when we have been involved in work related telecons, meetings, and research. My Cox bill never reflects any credit for lost service. WHY NOT?