Forum Discussion

RobZ's avatar
RobZ
New Contributor
6 years ago

Does Cox provide reimbursement for frequent outages?

We have been home since the pandemic began.  Prior to that our internet was used very little during the day.  Now it is being used constantly.  We have not gotten anywhere near out 1 TB limit.  The i...
Setup-485's avatar
Setup-485
New Contributor
6 years ago

Same here man. I’m paying for gigablast and I don’t get anywhere near 100 mbps now. And that’s on LAN. Over WiFi it’s less than 20 for the most part. I tried calling tech support and all they do is apologize and put me on hold. One then they had me on hold for around 30 mins and I had to disconnect. I’m sure they did that on purpose since I was on the phone with them for over an hour.