Forum Discussion

8 Replies

  • Hfremling11's avatar
    New Contributor

    I have been having the same issue in Arizona! And all they can keep saying is an outage. I get there are more people using the internet and working from home but this is making it so difficult. Area code 85029

    • NicholeC's avatar
      I'd be glad to review this further. Please send an email Please include your name, address, and any additional details regarding your experience. Thank you.
  • shalon's avatar
    New Contributor

    Same in Virginia!! Cable, Tv, and phone!! Zip 23503

    • LisaH's avatar
      Hi Shalon. If your service goes out every day, we may need to schedule a service call. Please send your complete address, name on the account, and this link to and we will be glad to help. - Lisa, Cox Support Forums Moderator
  • chrisa511's avatar
    New Contributor II

    Same issue in 70121 but at night. No solutions offered. Extremely frustrating!

  • Hi Bao. If you continue to have an issue with your internet going out daily, please contact us via email at and include your complete address and name on the account. - Lisa, Cox Support Forums Moderator.
  • Old_Yeller's avatar
    New Contributor

    I've been having the same issue for weeks.  2 weeks ago it was at 2:03 pm, last week it was at 12:48 and the past few days it has been at 12:24.  This seems too regular to be an issue on my end.

    • Allan's avatar
      @Old Yeller, We can look into this ongoing issue for you. Please send us an email to with your full name, address, and a brief description of the issue. Thanks. -Allan, Cox Support Forums Moderator.