Forum Discussion

Allan's avatar
Allan
Moderator
6 years ago
@Jb2019. I can certainly understand your concern with this ongoing issue. Time out errors are issues with the signal or an equipment issue that will need to be addressed by a onsite tech. Please send us a an email to cox.help@cox.com so we can help schedule the appointment. -Allan, Cox Support Forums Moderator.
DaleAA's avatar
DaleAA
New Contributor II
6 years ago

Read my post please.  

  • Allan's avatar
    Allan
    Moderator
    6 years ago
    @DaleAA. I have read your post and I recommend sending us an email with your full name and address to cox.help@cox.com if you are still experiencing issues with the internet service. -Allan, Cox Support Forums Moderator.
  • jb2019's avatar
    jb2019
    New Contributor III
    6 years ago

    Thanks for the post! At least there is something I can try, I'm desperate. My issue has gone on for more than a year and Cox has yet to suggest a possible/realistic cause. Thanks again, I hope the attenuator works for me too. 

    • KevinM2's avatar
      KevinM2
      Former Moderator
      6 years ago
      Hi jb2019, if you are still experiencing issues with our service once the technician leaves, please reach out to us again for assistance. -Kevin M. Cox Support Forum Moderator