Cxdns error when sending mail from my Outlook 365 account.
Cxdns error when sending mail from my Outlook 365 account. Is Cox blocking use of Outlook? Appears that Cox use of Cloudmark is filtering/blocking my outbound messages. I’m not sending bulk emails! Only sending a few a day! I talked to Cox and they said couldn’t help unless I signed up for their $10/month service option???!
Task 'email@example.com - Sending' reported error (0x800CCC6F) : 'Your outgoing (SMTP)email server has reported an internal error. If you continue to receive this message, contact your server administrator on Internet service provider (ISP). The server responded: 554 cxr-obgw-5003a.stratuscloudmark.com cmsmtp 188.8.131.52 blocked. Refer to Error Codes section at https:/cox.com/residential/support/email-error-codes.html for more information. AUP#CXDNS'
I am so very sorry to learn of your email troubles and I'd like to help.
This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at firstname.lastname@example.org. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Are you able to send/receive emails using Cox Web Mail after you are logged on to the Cox website: www.cox.com?
This link may prove helpful as it lists the error codes and suggests steps to take: www.cox.com/.../email-error-codes.html
If you were unable to resolve your problem using the steps in the Error Codes section, send us an email at email@example.com for assistance. Please scroll doen to the bottom of the article for the requisite information needed in your email.