Forum Discussion

djplagzilla's avatar
djplagzilla
New Contributor II
4 years ago

Cxdns error when sending mail from my Outlook 365 account.

Cxdns error when sending mail from my Outlook 365 account. Is Cox blocking use of Outlook? Appears that Cox use of Cloudmark is filtering/blocking my outbound messages. I’m not sending bulk emails! O...
djplagzilla's avatar
djplagzilla
New Contributor II

And I just got off a support chat with Microsoft for approx 1 hour and they tried everything. They suggested I get back with Cox. 

CrystalS's avatar
CrystalS
Former Moderator
4 years ago
Hi @Djplagzilla,

I am so very sorry to learn of your email troubles and I'd like to help.
This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

Crystal S.
Cox Support Forum Moderator