First of all i can only connect to certain sites and most wont. Then viewing the wifi section on the app is blank then suddenly it logged me out and i cannot log back in saying technical difficulties. Can someone explain what the problem is
Same here in yukon ok. This did the same a couple days ago. And fixed itself in a few hours. Some sites work others no dns. Whereas if you use a phone provider the same sites work. Very frustating
Yes same here, Oceanside CA. TV is fine, PC and phone not so much. So annoying. My son is on college deadlines tonight.
I am truly sorry for the inconvenience. I work from home and can totally relate. So that we can assist you, please email my team at cox.help@cox.com. Thank you for being a part of the Cox community.
We received a letter about updating our modem. We purchase our own modem which Cox does not like because they cannot charge us for it. It's fairly new. It's strange because my Alexa echo pops aren't working, neither is YouTube on my fire stick. But other apps on the fire Stick work. And when I use my cell phone with T-Mobile everything works perfectly. So it's just Cox. And all of our fire stick apps have been going in and out. So frustrating. I get to visit my home two days a week from my job, and this is what I come home to. I have AT&T at work, and it never goes out, but it's such a frustrating process to change your Cox email address that you've had for 20 plus years.
Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
