Cox wifi acting weird
First of all i can only connect to certain sites and most wont. Then viewing the wifi section on the app is blank then suddenly it logged me out and i cannot log back in saying technical difficulties...
Forum Discussion
We received a letter about updating our modem. We purchase our own modem which Cox does not like because they cannot charge us for it. It's fairly new. It's strange because my Alexa echo pops aren't working, neither is YouTube on my fire stick. But other apps on the fire Stick work. And when I use my cell phone with T-Mobile everything works perfectly. So it's just Cox. And all of our fire stick apps have been going in and out. So frustrating. I get to visit my home two days a week from my job, and this is what I come home to. I have AT&T at work, and it never goes out, but it's such a frustrating process to change your Cox email address that you've had for 20 plus years.
Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
