Cox Webmail marks non-SPAM emails as SPAM
Cox Webmail continues to mark emails as SPAM, even when they aren't SPAM, but they let ones that are SPAM through. I have marked them as non-SPAM, but cox continues to send them to the SPAM folder. I...
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I've complained about this too. I have my spam settings set at NO SPAM FILTERING so all email should go to my inbox, correct? Well still personal or important NON SPAM emails go to my spam folder. In the last version of Cox emails I deleted the spam folder completely. ALL emails went to inbox. Evidently we can't do that now. I don't know why they don't get it right!
Vlkinva,
I wouldn't like that either. Let me see if I can help. How do you check your email? Each device typically has its own Spam settings. For example, there are spam management options in webmail, but on my Android device there are also Spam options under Settings. If webmail is still filtering Spam even though you have the setting chosen to send all mail to your inbox you can forward messages which are not spam to thisisnotspam@cox.net for review.
I read my webmail on a desktop computer. I am not going to continuously send emails for review. I just wish I could completely delete the spam folder because the setting No Spam Filtering isn't working.
I made another new post yesterday complaining now all my spam email is encrypted. Lines thru all links- site urls, email addresses, etc. Those emails are useless to me and some are from companies I pay my bills to. This really is frustrating.
