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ccbrenton's avatar
ccbrenton
New Contributor
2 years ago

Cox tech says my modem can't connect w/ box in the yard

the tech came out today and says they need to bring in a "master tech" to fix my connectivity problem. my next door neighbor has no problem w/ net. When I called Cox tonight, they told me that the t...
Darkatt's avatar
Darkatt
Honored Contributor
2 years ago

It sounds like they needed to get a "Maintenance Tech" out, and they normal turn around time is 1-3 days, unless they are backed up and then up to 5 days.