Forum Discussion

tanlucle's avatar
tanlucle
New Contributor II
7 years ago
Solved

Cox ruining Fortnite and Live Streaming experience with PACKET LOSS

Okay I started getting packet losses two months ago, which is like a freaking cancer. I did everything from switching coax, hard wiring modem to pc, new ethernet cords, even buying a new modem and se...
bad service
connection issues
dropped_connections internet intermittent service
fortnite
packet loss
poor speed
UPLOAD SPEED POOR PERFORMANCE
  • OCWinks's avatar
    OCWinks
    7 years ago

    I have the info you requested. What is the best way to send it to you?

netproblems's avatar
netproblems
New Contributor
7 years ago

Honestly, this is not getting enough attention. It is a widespread issue throughout San Diego for Cox customers. We would appreciate much more transparency on how this is being solved. It has been almost 3 weeks of this issue where I can't play from the time I get home from work until 11pm. If this keeps up, I will DEFINITELY be switching my ISP to one of your competitors as even if the issue doesn't lie on your side, it is exclusive to Cox and no one else. I have had this internet with you guys for months and it used to be fine so clearly there is something that can be done to remedy the problem.

ChrisL's avatar
ChrisL
Former Moderator
7 years ago
@Netproblems

Looking from this end, all seems well with the connection itself. It might help if you could collect some trace routes to the destination you're trying to connect to and share so we may take a look for problems.

-Chris