Hello and I'm from Oceanside, San Diego. Approximately 5 days ago, I started experiencing extreme packet loss and constant ping/lag spikes in Fortnite(it feels like we are playing on a major delay) that appears throughout the day but is gets worse during peak hours (5pm - thoughout the night). I switched to Gigablast months ago and have been playing Fortnite on both my PC's flawlessly without any issues until about a couple days ago. My speeds are perfectly fine, I'm getting around 400mpbs download and 100mbps upload yet when I'm in-game, I'm getting major packet loss and ping spikes making the game unplayable. Here's the variables that I have ruled out:
- Router. I've tried multiple routers, made sure they were using the latest firmwares, tried QoS and still had an issue on both. I only use hardwired so it not wireless signal issue. We've tried using cat-5e and cat6 ethernet cables too and still no success.
- PC issues. I factory resetted both my PC's and reinstalled Windows/ drivers and made sure my drivers are up to date. I don't have any anti-viruses programs so that's ruled out. It is also not a Fortnite server issue as I play with multiple friends from California in the same lobby as me and they do not have any issues.
Need help please. I don't what has happened honestly and am exhausted trying to fix this problem. I had issues before I had Gigablast and had techs come over only to plug in their machine and say my speeds were fine. What's changed? The past couple months were perfectly fine. This is only an online gaming issue(Fortnite). Surfing the web and streaming movies etc. are unaffected. Thanks for your time.
Edit: This is an issue others are having and they all are from Southern California and have COX
www.epicgames.com/.../681327-fortnite-packet-loss-and-ping-lag-spikes-as-of-recently-9-04-2018