Forum Discussion

tanlucle's avatar
tanlucle
New Contributor II
7 years ago
Solved

Cox ruining Fortnite and Live Streaming experience with PACKET LOSS

Okay I started getting packet losses two months ago, which is like a freaking cancer. I did everything from switching coax, hard wiring modem to pc, new ethernet cords, even buying a new modem and se...
bad service
connection issues
dropped_connections internet intermittent service
fortnite
packet loss
poor speed
UPLOAD SPEED POOR PERFORMANCE
  • OCWinks's avatar
    OCWinks
    7 years ago

    I have the info you requested. What is the best way to send it to you?

jonathonjoseph's avatar
jonathonjoseph
Contributor
7 years ago

I am in Arizona and this has been an issue for 4 weeks straight every night. Like clock work at 5:00 PM the packet loss and signal strength drop instantly. Remains that way until 11:00 PM. They post a service outage every single day on the website for those hours. Yesterday was the first time in 4 weeks that COX did not post a service outage but the problem remained. I am on my second tech run today and have gotten nothing but garbage support from cox from day 1. Verizon is running fiber optics in 2019 to valley. We will be freed of the burden of Cox communication very soon.