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vahawkeye's avatar
vahawkeye
New Contributor
16 hours ago

Cox Reward Program Screen Pop-up

Has anyone in the past few weeks had this pop-up screen tab.  Was on the American Thinker website when a new tab opened and this is what I saw...I am sure it is a scam or attempt to drop malware into my computer. If you do see it do not press buttons or the notification bell.  Who at cox can I report this to?

 

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II

    I looked around and these scammers have been doing this for over 5 years, and they have custom designed scams for different ISP. Here it is on Comcast, and here it is on Rogers, and here it is on T-Mobile. The reason I mention T-Mobile is because Cox/Comcast/Rogers all use the xFI platform designed by Comcast but T-Mobile does not, so it shouldn't have anything to do with that platform and Cox's panoramic gateways. They are probably just looking up who the IP belongs to that is accessing that page and directing you to that scam. 

    However, if you see this ad on ALL pages, that is probably something else, like malware. If so, I suggest running programs like Malwarebytes. Something like this however do you own homework and make sure you are getting instructions from a good source.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II

    Scam. You can send an email to Cox if you want but I doubt they'll be able to do anything about it. It's not like it's sourced on Cox's Network. It probably detects your on Cox's network(by your IP) and shows you the scareware for your specific ISP. It's kind of similar to how it can know what town you're in or sometimes even your name.

    COX Customer Reward Program - Fraud ? | Cox Community

    A better idea would be to contact the admin of the website you were on to alert them that the popup is either coming from a source on their site or one of their ads. Either way I suggest using a browser with an ad and pop-up blocker and to ignore these kinds of scams.