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402PrimeTime's avatar
402PrimeTime
New Contributor III
7 years ago

COX Fortnite Packet Loss - Customers Please Read

I'm submitting this post to illustrate what's happened with my situation thus far so others can gain insight as to what's going on and hopefully help if they have same issues I've been having. This i...
bad service
fortnite
internet
packet loss
ChristopherC's avatar
ChristopherC
Former Moderator
In looking at your trace routes you are not getting responses back from the following IP addresses.
52.93.13.46
54.239.42.120
54.240.243.57
52.93.128.22
52.95.54.195
52.93.15.42
54.239.42.116
52.93.12.162
These routers appear to be owned by Amazon and not Cox. From what I can tell, Fortnite uses Amazon Web Services. Your Cox connection (with the exception of one of your trace routes? Is carrying you out of our network and out to the Internet. You may want to reach out to Fortnite about this issue.
Chris C
402PrimeTime's avatar
402PrimeTime
New Contributor III
7 years ago

If this is a"Amazon" or "Fortnite" issue, can you explain how it all goes away the minute I hot spot to my phone????

  • Cox_User_Who_Ne's avatar
    Cox_User_Who_Ne
    Contributor
    7 years ago

    They can't, they just don't want to spend the money they should to fix the issue!