jeri_g
6 years agoNew Contributor II
Cox Connect not syncing with Panoramic Modem
After a successful installation of the new modem, I noticed it does not link with the Cox app or in the "my wifi" section of the Cox site.
Devices are working, phone, TV, computer are all goo . I ...
- 6 years ago
Yes...everything is working and showing in the panoramic app. I will tell you that your phone tech who activated the modem because the account wasn't set up correctly did not mention a different app. The chat support lady didn't either...she had me uninstall and reinstall the Connect app.
If only there could be one integrated app....
Anyway - thanks Becky for the solution and Zurq for responding.