COX + AWS VPN Client terrible pack loss
I WFH and my company is switching from a Cisco VPN Client to AWS VPN Client. My internet is amazing (230D/10U) when I am not on a VPN and works pretty good when connected to Cisco VPN. However whenever I connect to AWS VPN Client I have intermittent terrible connection times, small image/js assets (<1mb) for a webpage or email will take a minute to reach my client.
In working closely with my network engineers it appears the issue is between Cox and AWS, how does the issue get resolved? I won't be able to do my job when we make the switch.