Forum Discussion
Yep. Chrome on a laptop. Think it only started for me about 4-5 days ago. At least that's when i first noticed it.
Another "feature" brought to us by Cox. Simple question: What did they change. Why not simply change it back?
Crazy isn't it? 3rd party software for webmail and cox has no leverage. have a support ticket now running for over a month. wth
- RalphW7 years agoNew Contributor III
I just finished a chat with their help desk. At first he tells me it's a server issue and it should be fixed in 2-6 hours. After i gave him the link to this thread, he tells me "we have a full report here escalated to our CAG team group, the page has been presented the issues because of recent updates, you know digital stuff, we are currently working hard to bring back that feature.", and that their fix ETA is a "day or so".
One can only hope. And hope they are monitoring these forums to see the level of sheer disgust with Cox lack of service.
- Becky7 years agoModeratorHi Everyone, I've been able to duplicate the issue using Chrome. To ensure that our email administrators are working on this issue, I've submitted a new ticket. I'll let you know what I find out! -Becky, Cox Support Forums Moderator
- ahughs14597 years agoNew Contributor
Can you provide an update? Feature is still not working for me.
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