Constant Connection Issue
Since about a week or so we started having constant connection issues. This is right after Cox was out for like 6-8 hours in our area. Starting Thursday we could not connect through my wireless route...
Forum Discussion
Same issues here. Been a customer since 10/11/20 and my connection drops AT LEAST 8 times per day. Have had 3 separate technician visits, with the last being yesterday. Tech laid a new incoming wire(not sure why it took 3 visits to get this) and still losing connection. However only for a minute.
Contacted support thru chat since I can't ever get anyone on the phone, and the chat agent switched twice, and eventually stated since he/she was not hearing from me, the chat was terminated, all the whie I was responding.
RIDICULOUS! TERRIBLE CUSTOMER SERVICE
Same here....and hearing the same from many others. I think they did a system upgrade or change and messed things up. If I have the devices that can connect at 5GHz they connect steady......but not anything running at a 2,4GHz connection.
Both the 2.4 and 5 go out consistently daily multiple times for me
