I called in as well to complain about my speed for the last 2 weeks no answers so I asked for a credit and they gave me 46.00 to cover 2 weeks i know it doesn't help much with the speed issues but there some satisfaction in the credit and i will continue to ask till they do something about the speed, I'm paying for 300-30 and am getting no where near this! with there speed test I'm getting 94-30 and with speedtest.net I'm getting 31-30!! i don't trust cox speed test i believe they tweak it in favor of cox.