Forum Discussion

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Why rent the Panoramic if you don't want to use Panoramic?  Buy a modem certified for the Cox network and connect your Netgear to it.

  • CrystalS's avatar
    CrystalS
    Former Moderator
    Hi Man Z,

    You can put the Panoramic modem in bridge mode. That will turn off the wireless router side of the modem router and you will be able to use your own router. You will be able to do this by looking up the instructions on the Internet. This is an advanced modem setting and outside the scope of support for most of the technical agents and our department as well. We do have a subscription-based service that is knowledgeable in this area and many others. The service is called Cox Complete Care and is $10 a month with a 3-month required subscription. I have included the link for you to research. This is just a suggestion, not a sales pitch.

    www.cox.com/.../completecare.html

    Crystal S.
    Cox Support Forum Moderator