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Sea-Salt's avatar
Sea-Salt
New Contributor
5 years ago

Can't connect my laptop to my network, other devices find it just fine. Any tips?

Recently got internet set up in my new apartment, and I'm having issues getting my laptop to connect to wi-fi. I'm able to connect via an ethernet cable to the modem, but for some reason, my wi-fi do...
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

What Operating System?

Sea-Salt's avatar
Sea-Salt
New Contributor
5 years ago

I'm on Windows 10.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    A "hidden network" means...although your router is wirelessly broadcasting its signal...it's just not wirelessly broadcasting the name (SSID) of your network.  It's a security option on your router so eavesdroppers can't see your SSID in their list of available networks.

    I don't think this is the case because your other devices do see your SSID.

    Anyway...this article may guide you.

    www.digitalcitizen.life/how-connect-hidden-wireless-networks-windows-10

    • Sea-Salt's avatar
      Sea-Salt
      New Contributor
      5 years ago

      Unfortunately it doesn't look like any of the listed methods worked. There is a listing of "Hidden Network", but neither putting in the info from both the sticker on the modem's bottom, as well as the new name and password I gave it let me connect.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        5 years ago

        Is this a modem-router combo device?

        Also, this 4-year-old laptop does see other networks?  If so, then its NIC is enabled.  That's good.  Try updating its driver.