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damir's avatar
damir
New Contributor

Can I keep my email if I cancel Cox as my ISP?

Or at least set email forwarding so that I get emails after the 60 day grace period?

thansk 

3 Replies

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  • CurtB's avatar
    CurtB
    Valued Contributor II

    If you are transferring Cox service to a different location, you can transfer your email.  If you are cancelling Cox service, you have a 90 day grace period to copy contacts and/or saved email to a different email client.  After 90 days, your Cox email will no longer be accessible.  There is no option to restore the email address once it is deleted 

    forums.cox.com/.../87147

    I would advise contacting cox.help@cox.com to get confirmation of the 90 day grace period.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Honored Contributor III

    I would switch email providers before you cancel and set up email forwarding from your Cox email to the new email address. You can also set up a vacation message telling people your new email going forward.

  • goofytucson's avatar
    goofytucson
    New Contributor

    You can put cox on vacation mode for up to 9 months a year. Cost is $9.99 a month. Gives you more time to get emails transferred.