After I moved the second week of January, I finally contacted Cox towards the middle of February because I still had not received my first bill from them since moving. The services I had before moving was just basic television (like 25 channels, No premium channels) & their Preferred Internet (1 step higher than their basic internet). This was my services I had paid for over a year. When I moved, this was the only services I asked to be transferred to my new home address.
When I finally did contact Cox because I had not received a bill yet & the online bill paying was showing my balance as $0, I knew by the time they would get around to finally billing me, the bill would be extremely high. So at the middle of February after I contacted Cox, I find out that instead just transferring the same services I had for almost a year & a half, which was basic TV & Preferred internet... Cox decided to give me every single channel available including every Premium channel (every movie channel available), about 400 channels total.
When I contacted Cox at the middle of February, again I said just basic TV, No Premium channels & the Preferred internet. I also asked the total amount my bill was. I knew it would be more for the disconnection & hook up fees. But I went from paying first around $65 per month, then after a year my bill jumps up $97 per month. They said it was because I could no longer could get it at their sale price because I've had the service for over a year now. But the after I moved only one block away, wanting the exact same serve, my bill jumps to over $157 per month, a $60.00 increase. So by the time I did contact Cox at the middle of February, my bill was well over $320.00 + some. Repeatedly I asked if I paid this bill all at once I should receive regular month bills & this was for all the hook up fees, the disconnection fees & any old bills unpaid from both the new address & the old address. Repeatedly I was told yes & told that after paying this lump sum my monthly bill would be around $157.00 per month. That was a $60.00 increase for only moving one block.
So I went ahead & paid Cox the lump sum of $322.60 to be exact. My total bill from the old & the new address, for part January (January 15th was when it was suppose to be shut off at the old address & hooked back up at the new address) & up until only the 15th of February, so services rendered was only one month exactly. Towards the end of March, Cox was still sending me a bill for the old address for over $200.00. So I got in touch with Cox again to tell them that this bill had been paid. This is when I was informed that Cox had opened up 3 seperate account under my name. That the lump some of $322.60 had only paid only one of those accounts. Even though I only moved one block from my old address to the new address, because of that I now have 3 seperate accounts for the exact same service. When I asked who authorized these 2 extra accounts, Cox tried to tell me I authorized it. I had only authorize services be shut off January 15th & turn on at the new address the same day. So if I only paid on one account, why was my bill $322.60 for one month of service. Disconnection fee & turn on fee = $165.60 + one month of service $157.00 = total of $322.60. Really? To flip a switch off & then on again costs more then the actual bill... $165.60 There would be nobody who has a brain in their body would agree to this. That $165.60 was intended to pay disconnection fee, hook up fee & any remaining bill from the old address (which I know I paid completely off back in December, prior to moving in January)
I told Cox to shut down all services (2 accounts) that were not authorized by me. I also shut down my TV service & returned all equipment, in the original boxes that belonged to Cox (that I had personally installed at the new address). I still don't understand how just transfering my services only one block away resulted into at $60.00 increase monthly, 3 seperate accounts with 3 seperate account numbers & now Cox has placed bad credit on my name because they say I didn't pay them over $200.00 on an account, I did not authorize or had any knowledge of existing. So how can I get this off my credit history? When I paid that lump sum of $322.60 thar total amount I was told completed all, the transfer, disconnect fee, connect fee & all the bill s combined. But now Cox is saying I have to pay them twice? Why? I want this off my credit as quick as possible. I also can not afford to pay them twice for one bill. Why should I have to? This was their mistake. The sent this delinquent bill to a collection agency. A bill I was told that was paid in full. A bill that had been opened up with a new account without my knowledge, consent, authorization or signature. A bill the happen to just make up. A bill that was of services for an empty house. If I could get a better internet provider, I would love to shut down all my services I currently have with Cox. And before all of this I had service with Cox a few other times. I paid my mothers bills she had with Cox the last 2 yrs she was alive. I WAS a loyal Cox customer. How can it be legal for them to open up new accounts without you knowing & then send it to bill collectors when it isn't paid? Of course the bill wasn't paid, I had no knowledge it existed until I got a letter from the bill collectors informing about this. I want it off my credit history. I want them to at least admit their mistake & I want this to go away.
Is there anyway I can sue Cox because of this?
You're welcome. In this case, it may not prove to be too difficult getting the derogatory entries removed from your credit report. Hope it helps.
","body@stringLength":"170","rawBody":"You're welcome. In this case, it may not prove to be too difficult getting the derogatory entries removed from your credit report. Hope it helps.
\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-09-02T02:38:09.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:40367_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":107},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1742464440295":{"__typename":"CachedAsset","id":"theme:customTheme1-1742464440295","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"faviconrebrand-1694125587548.png","imageLastModified":"1694125589750","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"Cox_logo_white_rgb-1694117029345.png","imageLastModified":"1694117032409","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1300px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#4099E2","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#148563","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#285A93","secondary":"#333333","bodyText":"#333333","bodyBg":"#F7F7F7","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#B9C9D2","#285A93","#00AAF4","#00D258","#80D5F9","#009AE0","#80E9AB","#00A846","#0F155B"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"var(--lia-bs-border-radius-sm)","borderRadius":"var(--lia-bs-border-radius)","borderRadiusLg":"var(--lia-bs-border-radius-lg)","formTextMarginTop":"4px","textAreaBorderRadius":"var(--lia-bs-border-radius)","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1723047702000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:cox.prod:pages/forums/ForumMessagePage:board:internet-1742464435129":{"__typename":"CachedAsset","id":"quilt:cox.prod:pages/forums/ForumMessagePage:board:internet-1742464435129","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"removeComponents":["community.widget.bannerWidget"],"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"items":[{"layout":"MAIN_SIDE","id":"message-list","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"messages.widget.relatedContentWidget","__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","props":{"viewVariant":{"type":"inline","props":{"useUnreadCount":false,"useViewCount":false,"renderPostTimeBeforeAuthor":true,"useSearchSnippet":false,"useAuthorLogin":true,"clampBodyLines":3,"useAvatar":true,"useBoardIcon":false,"useAuthorRank":false,"useKudosCount":false,"useMedia":false,"usePreviewMedia":false,"useTags":false,"useNode":false,"useNodeLink":true,"useTextBody":true,"truncateBodyLength":-1,"useBody":false,"useRepliesCount":false,"useSolvedBadge":true,"useTimeToRead":false,"timeStampType":"conversation.lastPostingActivityTime","useMessageTimeLink":true,"clampSubjectLines":1,"useSpoilerFreeBody":true,"useNodeHoverCard":true,"avatarSize":"40","boardIconSize":"24","subjectAs":"h6"}},"pagerVariant":{"type":"loadMore"},"panelType":"divider","pageSize":5,"useTitle":true,"sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}},"hideIfEmpty":true,"style":"compact","showTabs":false},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"},"__typename":"MainSideQuiltSection"}],"__typename":"QuiltContainer"},"__typename":"Quilt"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1723047702000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1723047702000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived"},"localOverride":false},"CachedAsset:quiltWrapper:cox.prod:Common:1742464369656":{"__typename":"CachedAsset","id":"quiltWrapper:cox.prod:Common:1742464369656","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":true,"showRegisterLink":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"400","controllerHighlightColor":"#80D5F9","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"30px","linkLetterSpacing":"normal","linkBgHoverColor":"var(--lia-bs-primary)","paddingBottom":"20px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"#FFFFFF","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","background":{"imageAssetName":"cox-gradient.png","color":"var(--lia-bs-primary)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":"1694117189000"},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#FFFFFF","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","paddingTop":"20px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#FFFFFF","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#FFFFFF"},"links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-0","params":{"boardId":"internet","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-2","params":{"boardId":"phone","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-1","params":{"boardId":"tv","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[],"linkType":"INTERNAL","id":"cox-mobile","params":{"boardId":"cox-mobile","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-3","params":{"boardId":"apps","categoryId":"top"},"routeName":"ForumBoardPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-4","params":{"boardId":"archive","categoryId":"top"},"routeName":"ForumBoardPage"}]},"showSearchIcon":true},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":null,"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.footerWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1723047702000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1723047702000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1723047702000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1723047702000","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1723047702000","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope"},"localOverride":false},"CachedAsset:text:en_US-components/community/FooterWidget-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/FooterWidget-1723047702000","value":{"homeLink":"Community Home","topOfPage":"Top of Page","buildHash":"Build Hash:","buildNumber":"Build Number:","buildTime":"Build Time:","privacyPolicy":"Privacy Policy","helpLink":"Help"},"localOverride":false},"Forum:board:tv":{"__typename":"Forum","id":"board:tv","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"FORUM","displayId":"tv","nodeType":"board","depth":1,"conversationStyle":"FORUM","title":"TV","shortTitle":"TV","parent":{"__ref":"Category:category:top"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.cox.com/t5/s/bekvh56327/images/bi0yMy1TZGwzaHo?image-coordinates=0%2C0%2C160%2C160\"}"},"description":"Cox TV Forum Discussions","eventPath":"community:bekvh56327board:tv/"},"Forum:board:phone":{"__typename":"Forum","id":"board:phone","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:apps":{"__typename":"Forum","id":"board:apps","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:archive":{"__typename":"Forum","id":"board:archive","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"FORUM","displayId":"archive","nodeType":"board","depth":1,"conversationStyle":"FORUM","title":"Archives","shortTitle":"Archives","parent":{"__ref":"Category:category:top"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":null,"description":"Older content that may be less relevant to your issue.","eventPath":"community:bekvh56327board:archive/"},"Forum:board:cox-mobile":{"__typename":"Forum","id":"board:cox-mobile","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:161493":{"__typename":"Conversation","id":"conversation:161493","topic":{"__typename":"ForumTopicMessage","uid":161493},"lastPostingActivityTime":"2025-04-07T16:28:24.797-07:00","solved":false},"ForumTopicMessage:message:161493":{"__typename":"ForumTopicMessage","subject":"Does MAC address filtering work?","conversation":{"__ref":"Conversation:conversation:161493"},"id":"message:161493","revisionNum":1,"uid":161493,"depth":0,"board":{"__ref":"Forum:board:internet"},"author":{"__typename":"User","uid":112357,"login":"anthonyw","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-11.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":6},"postTime":"2025-04-07T16:28:24.797-07:00","lastPublishTime":"2025-04-07T16:28:24.797-07:00","readOnly":false},"Conversation:conversation:161434":{"__typename":"Conversation","id":"conversation:161434","topic":{"__typename":"ForumTopicMessage","uid":161434},"lastPostingActivityTime":"2025-04-07T14:42:05.395-07:00","solved":false},"ForumTopicMessage:message:161434":{"__typename":"ForumTopicMessage","subject":"Port Forwarding and Ubuntu","conversation":{"__ref":"Conversation:conversation:161434"},"id":"message:161434","revisionNum":1,"uid":161434,"depth":0,"board":{"__ref":"Forum:board:internet"},"author":{"__typename":"User","uid":112054,"login":"martyrtek","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-5.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":40},"postTime":"2025-04-01T17:49:27.869-07:00","lastPublishTime":"2025-04-01T17:49:27.869-07:00","readOnly":false},"Conversation:conversation:161486":{"__typename":"Conversation","id":"conversation:161486","topic":{"__typename":"ForumTopicMessage","uid":161486},"lastPostingActivityTime":"2025-04-07T05:50:10.103-07:00","solved":false},"ForumTopicMessage:message:161486":{"__typename":"ForumTopicMessage","subject":"Internet down","conversation":{"__ref":"Conversation:conversation:161486"},"id":"message:161486","revisionNum":1,"uid":161486,"depth":0,"board":{"__ref":"Forum:board:internet"},"author":{"__typename":"User","uid":112333,"login":"peterandfelicia","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-2.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":42},"postTime":"2025-04-07T05:37:07.814-07:00","lastPublishTime":"2025-04-07T05:37:07.814-07:00","readOnly":true},"Conversation:conversation:161481":{"__typename":"Conversation","id":"conversation:161481","topic":{"__typename":"ForumTopicMessage","uid":161481},"lastPostingActivityTime":"2025-04-06T23:04:20.438-07:00","solved":false},"ForumTopicMessage:message:161481":{"__typename":"ForumTopicMessage","subject":"Worst Service Ever","conversation":{"__ref":"Conversation:conversation:161481"},"id":"message:161481","revisionNum":1,"uid":161481,"depth":0,"board":{"__ref":"Forum:board:internet"},"author":{"__typename":"User","uid":112324,"login":"will0735","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-3.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":42},"postTime":"2025-04-06T21:54:50.482-07:00","lastPublishTime":"2025-04-06T21:54:50.482-07:00","readOnly":false},"Conversation:conversation:161471":{"__typename":"Conversation","id":"conversation:161471","topic":{"__typename":"ForumTopicMessage","uid":161471},"lastPostingActivityTime":"2025-04-06T09:23:27.296-07:00","solved":false},"ForumTopicMessage:message:161471":{"__typename":"ForumTopicMessage","subject":"Internet Outages","conversation":{"__ref":"Conversation:conversation:161471"},"id":"message:161471","revisionNum":1,"uid":161471,"depth":0,"board":{"__ref":"Forum:board:internet"},"author":{"__typename":"User","uid":112269,"login":"Newine555","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-3.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":57},"postTime":"2025-04-05T21:16:14.518-07:00","lastPublishTime":"2025-04-05T21:16:14.518-07:00","readOnly":true},"User:user:47467":{"__typename":"User","id":"user:47467","uid":47467,"login":"jarod","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-12-04T10:02:48.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:20"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:bekvh56327/user:47467"},"ForumTopicMessage:message:3836":{"__typename":"ForumTopicMessage","uid":3836,"subject":"HDHomeRun Prime CableCARD Authorization Troubles","id":"message:3836","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:47467"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:archive"},"conversation":{"__ref":"Conversation:conversation:3836"},"moderationData":{"__ref":"ModerationData:moderation_data:3836"},"postTime":"2012-12-04T15:27:17.000-08:00","lastPublishTime":"2012-12-04T15:27:17.000-08:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":5940},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"community:bekvh56327board:archive/message:3836"},"Conversation:conversation:3836":{"__typename":"Conversation","id":"conversation:3836","solved":true,"topic":{"__ref":"ForumTopicMessage:message:3836"},"lastPostingActivityTime":"2012-12-14T04:55:23.000-08:00","lastPostTime":"2012-12-14T04:55:23.000-08:00"},"ModerationData:moderation_data:3836":{"__typename":"ModerationData","id":"moderation_data:3836","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:3836":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:3836","relatedMessage":{"__ref":"ForumTopicMessage:message:3836"}},"Rank:rank:19":{"__typename":"Rank","id":"rank:19","position":19,"name":"New Contributor II","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:12662":{"__typename":"User","id":"user:12662","uid":12662,"login":"gtjack","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-04-26T09:32:16.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:19"},"messagesCount":10,"kudosGivenCount":2,"kudosReceivedCount":2,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":2,"entityType":"USER","eventPath":"community:bekvh56327/user:12662"},"AssociatedImage:{\"url\":\"https://forums.cox.com/t5/s/bekvh56327/images/bi0yMy1TZGwzaHo?image-coordinates=0%2C0%2C160%2C160\"}":{"__typename":"AssociatedImage","url":"https://forums.cox.com/t5/s/bekvh56327/images/bi0yMy1TZGwzaHo?image-coordinates=0%2C0%2C160%2C160","mimeType":"image/png"},"ForumTopicMessage:message:98960":{"__typename":"ForumTopicMessage","uid":98960,"subject":"No Channels Authorized on Tivo Bolt","id":"message:98960","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:12662"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:tv"},"conversation":{"__ref":"Conversation:conversation:98960"},"moderationData":{"__ref":"ModerationData:moderation_data:98960"},"postTime":"2020-09-20T04:37:12.000-07:00","lastPublishTime":"2020-09-20T04:37:12.000-07:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":1051},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"community:bekvh56327board:tv/message:98960"},"Conversation:conversation:98960":{"__typename":"Conversation","id":"conversation:98960","solved":true,"topic":{"__ref":"ForumTopicMessage:message:98960"},"lastPostingActivityTime":"2020-09-20T15:08:37.000-07:00","lastPostTime":"2020-09-20T15:08:37.000-07:00"},"ModerationData:moderation_data:98960":{"__typename":"ModerationData","id":"moderation_data:98960","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:98960":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:98960","relatedMessage":{"__ref":"ForumTopicMessage:message:98960"}},"User:user:27212":{"__typename":"User","id":"user:27212","uid":27212,"login":"flag815","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2013-11-01T15:24:42.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:20"},"messagesCount":3,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:bekvh56327/user:27212"},"ForumTopicMessage:message:9022":{"__typename":"ForumTopicMessage","uid":9022,"subject":"The 5th HDHomeRun Prime CableCARD Authorization Problem","id":"message:9022","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:27212"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:archive"},"conversation":{"__ref":"Conversation:conversation:9022"},"moderationData":{"__ref":"ModerationData:moderation_data:9022"},"postTime":"2014-02-25T11:31:44.000-08:00","lastPublishTime":"2014-02-25T11:31:44.000-08:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":4588},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"community:bekvh56327board:archive/message:9022"},"Conversation:conversation:9022":{"__typename":"Conversation","id":"conversation:9022","solved":true,"topic":{"__ref":"ForumTopicMessage:message:9022"},"lastPostingActivityTime":"2014-03-09T14:39:05.000-07:00","lastPostTime":"2014-03-09T14:39:05.000-07:00"},"ModerationData:moderation_data:9022":{"__typename":"ModerationData","id":"moderation_data:9022","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:9022":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:9022","relatedMessage":{"__ref":"ForumTopicMessage:message:9022"}},"Rank:rank:17":{"__typename":"Rank","id":"rank:17","position":17,"name":"Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:42377":{"__typename":"User","id":"user:42377","uid":42377,"login":"DLabit29","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-08-11T07:46:52.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:17"},"messagesCount":126,"kudosGivenCount":1,"kudosReceivedCount":12,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:bekvh56327/user:42377"},"ForumTopicMessage:message:109948":{"__typename":"ForumTopicMessage","uid":109948,"subject":"pre-technician visit questions (knowledge needed)","id":"message:109948","revisionNum":1,"repliesCount":12,"author":{"__ref":"User:user:42377"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:internet"},"conversation":{"__ref":"Conversation:conversation:109948"},"moderationData":{"__ref":"ModerationData:moderation_data:109948"},"postTime":"2020-08-20T06:08:17.000-07:00","lastPublishTime":"2020-08-20T06:08:17.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":2360},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"community:bekvh56327board:internet/message:109948"},"Conversation:conversation:109948":{"__typename":"Conversation","id":"conversation:109948","solved":false,"topic":{"__ref":"ForumTopicMessage:message:109948"},"lastPostingActivityTime":"2020-08-25T22:55:36.000-07:00","lastPostTime":"2020-08-25T22:55:36.000-07:00"},"ModerationData:moderation_data:109948":{"__typename":"ModerationData","id":"moderation_data:109948","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:109948":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:109948","relatedMessage":{"__ref":"ForumTopicMessage:message:109948"}},"User:user:38044":{"__typename":"User","id":"user:38044","uid":38044,"login":"azhokie","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-08-28T11:58:49.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:20"},"messagesCount":4,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:bekvh56327/user:38044"},"ForumTopicMessage:message:31700":{"__typename":"ForumTopicMessage","uid":31700,"subject":"WatchESPN - User not authorized","id":"message:31700","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:38044"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:archive"},"conversation":{"__ref":"Conversation:conversation:31700"},"moderationData":{"__ref":"ModerationData:moderation_data:31700"},"postTime":"2014-08-28T17:06:19.000-07:00","lastPublishTime":"2014-08-28T17:06:19.000-07:00","readOnly":true,"metrics":{"__typename":"MessageMetrics","views":22419},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"community:bekvh56327board:archive/message:31700"},"Conversation:conversation:31700":{"__typename":"Conversation","id":"conversation:31700","solved":false,"topic":{"__ref":"ForumTopicMessage:message:31700"},"lastPostingActivityTime":"2014-08-29T07:35:01.000-07:00","lastPostTime":"2014-08-29T07:35:01.000-07:00"},"ModerationData:moderation_data:31700":{"__typename":"ModerationData","id":"moderation_data:31700","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:31700":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:31700","relatedMessage":{"__ref":"ForumTopicMessage:message:31700"}},"CachedAsset:text:en_US-components/community/Navbar-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1723047702000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","cox-mobile":"Cox Mobile","migrated-link-1":"TV","migrated-link-2":"Phone","migrated-link-0":"Internet","migrated-link-3":"Apps","migrated-link-4":"Archives"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1723047702000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1723047702000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1723047702000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1723047702000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1723047702000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1723047702000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1723047702000","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageDeepLink-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageDeepLink-1723047702000","value":{"viewFullDiscussion@board:FORUM":"View Full Discussion ({repliesCount} Replies)","viewFullDiscussion@board:BLOG":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:TKB":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:IDEA":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:OCCASION":"View Full Discussion ({repliesCount} Comments)","showParents@board:FORUM":"Show Parent Replies","showParents@board:BLOG":"Show Parent Comments","showParents@board:TKB":"Show Parent Comments","showParents@board:IDEA":"Show Parent Comments","showParents@board:OCCASION":"Show Parent Comments"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1723047702000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1723047702000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/BuildInformation-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/BuildInformation-1723047702000","value":{"buildHash":"Build Hash: {buildHash}","buildNumber":"Build Number: {buildNumber}","buildTime":"Build Time: {buildTime}"},"localOverride":false},"CachedAsset:text:en_US-components/community/KhorosLogo-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/community/KhorosLogo-1723047702000","value":{"alt":"Powered By Khoros"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1723047702000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1723047702000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1723047702000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1723047702000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1723047702000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1723047702000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1723047702000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1723047702000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1723047702000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1723047702000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1723047702000","value":{"loadMore":"Show More"},"localOverride":false},"Rank:rank:16":{"__typename":"Rank","id":"rank:16","position":16,"name":"Contributor II","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:64409":{"__typename":"User","id":"user:64409","uid":64409,"login":"Rob_H_","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:16"},"email":"","messagesCount":93,"biography":null,"topicsCount":3,"kudosReceivedCount":18,"kudosGivenCount":8,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-06-01T21:19:50.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":3},"ModerationData:moderation_data:40367":{"__typename":"ModerationData","id":"moderation_data:40367","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:40366":{"__typename":"ModerationData","id":"moderation_data:40366","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:40366":{"__typename":"ForumReplyMessage","id":"message:40366","revisionNum":1,"uid":40366,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet"},"conversation":{"__ref":"Conversation:conversation:40364"},"subject":"Re: Can Cox open up new accounts under your name, expect you to pay the bill, then send it to a bill collectior even though you had no knowledge or gave your authorization to open up these (2) new accounts?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:40366"},"body":"Thank You. That at least is a starting point for me.
","body@stringLength":"59","rawBody":"Thank You. That at least is a starting point for me.
","author":{"__ref":"User:user:59700"},"isEscalated":null,"postTime":"2018-09-02T02:18:52.000-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":0,"repliesCount":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:40366_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":115},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:40367_1":{"__typename":"Revision","id":"revision:40367_1","lastEditTime":"2018-09-02T02:38:09.000-07:00"},"QueryVariables:ReplyList:message:40367:1":{"__typename":"QueryVariables","id":"ReplyList:message:40367:1","value":{"id":"message:40367","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1723047702000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1723047702000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1723047702000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1723047702000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1723047702000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"Revision:revision:40366_1":{"__typename":"Revision","id":"revision:40366_1","lastEditTime":"2018-09-02T02:18:52.000-07:00"},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1723047702000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"internet","messageSubject":"can-cox-open-up-new-accounts-under-your-name-expect-you-to-pay-the-bill-then-sen","messageId":"40364","replyId":"40367"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"cox","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/community/FooterWidgetHelpLink/FooterWidgetHelpLink.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}