Forum Discussion
I know what it's like. I used to work for Cox, AND Previous, worked for a data processor that handled Credit Unions over several states. SO.. I REALLY DO know both sides of the issue. I certainly understand your frustration, and hopefully someone at the credit union is doing something. I would like to think so, since most people at credit unions are really decent people, and they care about their members.
Thanks. I appreciate that. I used to manage a call center so I know how it goes. Unfortunately, I also know that sometimes reps just tell you things to get you off the line. Sdccu has always been great and same with Cox. However, I don’t think anyone is really taking my issues seriously. If it were something with my setup, I could understand. But it just doesn’t make sense to why it’s the only website and app that doesn’t work when on my home network. Luckily. I can just sign out of wifi and connect. But I like to figure out why something is not working to fix it
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