Arris SBG8300 Upstream QAM Speeds.
I bought an Arris SBG8300 modem/router in one last June and upgraded to Gigablast. We've had several Cox techs to the house to narrow down the root cause of slow speed and intermittent connectivity i...
Forum Discussion
Your upload is 36 MBps which is above your specified upload speed of 35 MBps for Gigablast. Therefore your upstream signals and power are fine. Arris gives out a lot of bad advice about upstream power levels being "too low". Ignore that advice. There's definitely something wrong with your downstream however. Reset your modem, let it run for at least 4 hours, then post your signals and logs.
Will do Dave. I'll reset now and then speed test via Cox's speed test (incorporating the advice from both comments).
Speed test only shows you that a problem exists. Signals and logs are the only way to start to identify possible cause of the problem.
So I would need to provide a dump from my modem? Anything specific I should be looking for?
