Another Gigabit victim
I am another gigabit victim. I moved into my apartment in mid February. The install was done by Cox. The immediate problem was the 2.5 connections were
either horribly slow or would not connect at...
Forum Discussion
One of the first issues is 2.4G only has (11 channels) only 3 usable (1, 6, 11) which your wireless can be set to. The problem starts with your neighbors. They're also sharing those 3 channels. That causes interference and retries which slows speeds. 2.4G does have some advantages though. First is range. You will likely get one and a half the range out of a 2.4G WiFi network compared to a 5G network. The second advantage is compatibility. Some legacy devices will only work on 2.4G.
5G on the other hand is faster, has more channels, which means less interference. If your device supports it, always use 5G.
I also wouldnt judge your actual speed off wireless. I would hardwire to the router, then do a speed test. If the test is still slow then you are having an actual connection issue. It is really difficult to achieve gigabit speeds over wifi. Wireless isn't meant for speed, it's meant for convenience.
I'm not here to really stir anything up, and I don't have Gig or the issue that he's talking about. What I've had issues with in the past is Not getting explanations from the people that come to the service calls like the one you just gave. If, say, the person that comes to the house is possibly more knowledgeable than that of the person they are helping wouldn't that be helpful.
I had a Tech come to my house on a service call and he literally told me that Speedtest.net when it goes over 100mbps it cycles AROUND and basically starts over. so at the time it was showing 20 mbps. And this was one of the tech supervisors trying to feed me this line of Poo.
I guess my whole point is if they would just stop assuming that everyone they are dealing with is a person that is 90 years old and hasn't worked with anything more modern than a tty-76 Teletyperwriter for communications then it would probably work out much better for everyone.
- I checked your connection from this end and so far everything looks to be as it should. Can you try connecting a computer directly to the modem and testing the speeds that way?
-Chris
