Forum Discussion

Steve_A's avatar
Steve_A
New Contributor III
6 years ago

Another False Error When Using Cox myemail webmail

I'm so tired of getting email errors.     Does anyone in Cox Management know about all of these errors that customers are having?      Here's the latest: I'm using myemail.cox.net to compose and ...
ChrisL's avatar
ChrisL
Former Moderator
This error would indicate that we're having trouble verifying the integrity of the send ISP connection. If you're on a different ISP that has not configured rDNS for the addresses the allocate to users this error may occur.

-Chris
Steve_A's avatar
Steve_A
New Contributor III
6 years ago

Chris

I’m using webmail.   I’m using myemail.cox.net.     I’m doing this while at home while in the Cox network using webmail.   So if you’re having trouble verifying the integrity of the send ISP then that would be the Cox webmail server in the cox network 

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    It's possible that the link you're providing in the email is being flagged by our spam filter. Have you tried converting this into a bitly link? If that does not work, I'd recommend saving this on a Microsoft Word or pdf document and sending the email that way. -Kevin M. Cox Support Forum Moderator
    • Steve_A's avatar
      Steve_A
      New Contributor III
      6 years ago

      Kevin.     No.  Using. Tiny url did not work.   I just tried from webmail again and I still received AUP#CXSNDR error when sending.    

      Shouldn't this be reported and fixed in Cox servers?