Forum Discussion
Can someone please respond to why this is giving errors in myemail.cox.net? Please read original message below
Why is it why I try sending an email with this travel link in it I get an error when sending the email message
https://www.detourdestinations.com/travel/galapagos-trips
If I remove the link then I can send the email with no errors. The error only occurs when this link is in the email.
The error displayed below from myemail is CXSNDR. According to the cox support site this error means “There was a problem with the sender's domain.“. “Your email failed authentication checks against your sending domain's SPF, DomainKeys, or DKIM policy.”
Why am I getting this error when using myemail.cox.net?
-Chris
- Steve_A6 years agoNew Contributor III
Chris
I’m using webmail. I’m using myemail.cox.net. I’m doing this while at home while in the Cox network using webmail. So if you’re having trouble verifying the integrity of the send ISP then that would be the Cox webmail server in the cox network
- KevinM26 years agoFormer ModeratorIt's possible that the link you're providing in the email is being flagged by our spam filter. Have you tried converting this into a bitly link? If that does not work, I'd recommend saving this on a Microsoft Word or pdf document and sending the email that way. -Kevin M. Cox Support Forum Moderator
- Steve_A6 years agoNew Contributor III
Kevin. No. Using. Tiny url did not work. I just tried from webmail again and I still received AUP#CXSNDR error when sending.
Shouldn't this be reported and fixed in Cox servers?
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