85008 outage
Wtf?
Why are the discussion groups being shut down for this outage?
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Everyone else still down?
Well, my TV is back for now
Still no internet
I've tried calling them and they keep hanging up on me.
I've tried texting with a live agent and they were rude and just kept repeating " Technicians are in your area"
Cox needs to provide some timeline for us. This has been unacceptable customer service.
With this severe of an interruption to the service I am expecting them to refund this months bill at a minimum.
I received a call from Corp Cox due to my FCC complaint and he said SRP damaged the fiber during some construction and it was more extensive than originally thought, most of area is back online but there are crews still working on the repair.
I've done a 1 star BBB review if I don't get an update soon I will do an FCC complaint too.
It’s been 2 days without internet
I think I'm going to have to give verizon a try
My guess is.it has something to do with the new data centers
Cuz they have no answers for us
Wifi still down and has been since Wednesday morning.
My TV is back, but the remote won't work. Rebooted it 3 times, no bueno. Internet still down. WTF!
Well, don't wanna jump the gun but I'm back up 100%. Now let's see if it lasts
Everything just went down again
WTF!
