Forum Discussion

mr_khoa1102k2's avatar
mr_khoa1102k2
New Contributor
11 days ago

angry

why my internet cant up to 100mbp/s. trust abouts 28mbp/s

2 Replies

  • Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and we would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you! 

  • Darkatt's avatar
    Darkatt
    Honored Contributor

    Are you testing over WiFi? If so, it's not going to be accurate, you have to test your speed over ethernet to get an accurate reading. Also, what modem/ router are you using?