Forum Discussion
AZKevinC
2 years agoNew Contributor
I've tried calling them and they keep hanging up on me.
I've tried texting with a live agent and they were rude and just kept repeating " Technicians are in your area"
Cox needs to provide some timeline for us. This has been unacceptable customer service.
With this severe of an interruption to the service I am expecting them to refund this months bill at a minimum.