Forum Discussion

dlarkin-dc's avatar
dlarkin-dc
New Contributor III
5 years ago

2 Weeks of Fort Hunt Area Service Intermittent

Hi, there's been a rash of postings in Nextdoor from customers experiencing short drop-out many times a day for about 2 weeks. Just like I've been experiencing too. Collingwood Springs, Hollin Hall, ...
ChrisL's avatar
ChrisL
Former Moderator
5 years ago
I checked the modem from this end and so far I'm not seeing any indication of connection issues as far as I can tell. I'd suggest for starters trying to connect directly to the modem and see if the issues persist. If you have any trace routes or pingplotter results they may also be useful trying to understand the problem further.

-Chris