CONTOUR DEMYSTIFIED
For those that have wondered just how difficult and expensive it might be to upgrade to the COX Contour whole home network service I hope this helps make the decision easier. I postponed my decision to upgrade because COX would not describe just what was required in the way of changes to my home cable network system and I didn’t want an installer ripping my house up until I understood exactly what was required. For those technically inclined you can read up on MoCA and receive a better and more thorough technical description of that I’m going to try to explain here in smaller words. Simply put, MoCA describes how a simple lowpass filter, placed at the ingress to your house, can turn your existing coax cable distribution system into a cable receiver internetwork. Your existing cable distribution system uses cable splitters to expand the single ingress cable to various cable modems, routers, cable TV receivers and cable ready TVs. These cable splitters work great in getting the TV, Internet and Phone signals where they need to get to downstream, but they do not permit cross node intercommunication required by a network. MoCA describes how any cable receiver can send a signal upstream through the splitters, used as combiners, and ricochet off the lowpass filter installed on your cable ingress to then flow downstream to all your nodes. The filter performs a dual function in mirroring the network signals back into your house and preventing them from getting out onto the community cable distribution network and disturbing your neighbor’s home TV network. Therefore all you need to make the Contour whole house network work is one ingress lowpass MoCA filter, your existing coax cable distribution network and Contour compliant receivers and/or DRV receivers. The receivers (with or w/o DVR) rent for $8.50/mo. and the Contour service is $19.95/mo. The installation is unfortunately an additional cost which STARTS at $60. Installation can be as easy as installing the little MoCA filter on your ingress and replacing your cable receivers, or as complex as a lot of hand holding can demand. Some pitfalls to watch for include: 1. If you don’t have one already, Cox will most likely want to install a plastic box on the side of your house to contain the tiny MoCA lowpass filter, to protect it from the weather. 2. The Cox installer will most likely suggest that your whole network won’t work without replacing your entire cable distribution system with newer, better coax cables and splitters. This will most likely not be required. Insist that they give it a go w/o upgrading any cables and splitters first. You might give Cox a call before having the installation done and ask if the received signal strength of each of your existing cable receivers is good. They can see from the home office the signal strength at all of your existing cable receivers inside your house. If the signal is good beforehand, there is a good chance that the new networked setup will work just fine with your existing cables and splitters. 3. Make sure that the tech has called into the office and enabled all your new receivers for network service prior to leaving. My install tech failed to do this and it took several calls to get it straightened out. There is a simple test under Menu, Settings, Receivers, DVR Network, and View DVR Network that you can run to verify that you are good to go. You either can see your network, or you can’t. Good luck.25KViews0likes24Comments
MoCA disables daily
MoCA has been working great but a few weeks ago it started automatically disabling in myPanoramic Wifi Gateway. I am able to reenable it but it keeps disabling every day. I did open a service ticket and the technician verified everything was set up correctly, including a filter on the outside line. What can be done tostop the daily disabling?18KViews4likes21CommentsPanoramic WiFi Modem MoCA Adapter Setup
I recently upgraded to Cox Gigablast service. I had been using Cox Preferred 150/10 mbps service for years but wanted to step up to 1 Gbps connectivity (or 940 mbps, as advertised). Unfortunately, my PC is in a location where connecting it via a CAT 5 cable was/is not an option, so I always used an 802.11ac WiFi connection. My WiFi router is/was an Apple Airport Time Capsule, my WiFi adapter a Linksys WUSB6400 - the Time Capsule's WiFi is no longer used since I got the Cox Panoramic WiFi modem. Unfortunately, I saw no improvement in (170 mbps download) speeds whatsoever when connecting to the Cox modem. So I upgraded the WiFi adapter to an Intel AX200 onboard adapter (which needed my motherboard's m.2 E-key slot). Suddenly, I was seeing ~650 mbps download speeds on WiFi. This AX200 is a 802.11ax adapter and connects to Cox's modem and my network at 1.7 Gbps - although it obviously does not get 1.7 Gbps download speeds. Not completely satisfied, I decided to try MoCA, so I bought a pair of Motorola MoCA adapters- one for the head end (cable modem) and one for the receiving end (PC). I figured that this would give me the true 940 mbps download speeds to my PC that the Gigablast service promised (and also delivered via a Cat 5 ethernet connection). After installing one of the MoCA adapters at the receiving end (PC) and plugging in the ethernet cable to my PC, I anxiously decided to turn on MoCA in Cox's router config before installing the other adapter at the modem. Lo and behold, I discovered that I did not need the second MoCA adapter on the head end - the Panoramic WiFi modem already has it built in! This has now left me with an unused extra $60 MoCA adapter - which are coincidentally again out of stock on Amazon. Sadly, I did not see the speed increase that I expected - I get about 750 mbps down now, which is only about 15% higher than the upgraded WiFi speeds. But hey, I'll take it. It's still much faster than the 170 mbps I was getting a month ago. I'm posting not so much to ask a question, but instead am posting to share that if you are thinking of using MoCA with your Cox Panoramic WiFi Modem, then you only need oneMoCA adapter at the (each) coax receiving end that you intend to connect. I believe that you may use an ethernet switch if you are looking to connect multiple ethernet devices via the MoCA adapter, although I have not tried this.15KViews0likes0Comments
Is it possible to have two wired connections (Two Active Cable Outlets)?
When doing the self setup I first tried the cable upstairs in my office and nothing. It said something about finding the "Active cable outlet", so then I tried the one downstairs by the tv and it worked. This means my office/gaming room is now on a wifi connection. I don't want to try to run an Ethernet cable from downstairs to my office. Since there's already a Cable Outlet in my office, is it possible to have it activated and connect some kind of adapter to it so that the same service/IP address is split and shared with upstairs and downstairs? WouldMoCA Network Adapters work for this? Would I need COX to activate the upstairs outlet? P.S. I'm aware of COX wifi pods and port forwarding as other ways to improve my upstairs connection. This post is to explore options for utilizing the currently inactive cable outlet upstairs in conjunction with the downstairs cable outlet.9.4KViews0likes3Comments
MoCA disabling by COX
TLDR: If you've been successfully using MoCA on COX Internet-only and suddenly it isn't working the answer may be within. A Solution for Poor WiFI Terrible WiFi service had me search for another solution in October of 2020. I also have a 2-story brick home, making it difficult to install Cat5/6 cables. I stumbled upon MoCA which in simple terms sends your internet signal through your old unused cable connections throughout your home. In essence, everywhere you wanted an ethernet drop, you would install a MoCA adapter which you would then run a Cat5/6 ethernet cable from the adapter to your end device (game console/computer). A New Problem In early September 2021 COX started disabling my MoCA capability twice daily. After some research I found that COX disables MoCA capability for internet-only subscribers for "security reasons." I thought that a Point of Entry (POE) filter would stop the signal from escaping the house, therefore no longer alerting COX that there was interference coming from my home. Since COX continues to disable my MoCA network I think that they don't detect interference; rather, the system just pushes out a signal twice a day to disable MoCA. A New Solution Currently I am using the COX Panoramic 4140 as the primary MoCA gateway. I have 2 goCoax MoCA adapters (one in a den, and one on the second story). There is a POE filter installed as close as possible to Coax entering the home. As user Superwaff has described in previous threads, I intend to install a third MoCA adapter before the 4140 with the ethernet port plugged into one of the network connections on the 4140. I hope that I can remember to return to this forum to report my success.7.4KViews0likes3Comments
MoCA installation
Hi all. I'm a brand new cox subscriber and have purchased the gigabit connection using the COX Panoramic modem/router (Technicolor CGM 4141). Which i believe is compatible with MoCA. The cable connection comes straight into the front room of the house directly into the modem/router. the cable is not split and distributed to any other rooms currently. I'd like to deliver a connection to two other rooms using existing cable and MoCA. So here is my current plan. Please let me know if I have this right. Step 1. Using a standards compliant splitter, connect the service feed prior to the modem connection and distribute it to the two other rooms. Step 2. Using Moca 2.0 adapters, connect the RG6 cable to covert into a standard ethernet signal. Step 3. Connect my PC to the Moca Adapter using RJ45 cat5 cable. Would appreciate any insights or recommendations. Thanks!Solved7.4KViews1like1Comment
MOCA Configuration
How do I connect a MOCA adapter to create a MOCA network when using the cable modem supplied by COX as the wireless router too. I have the Cisco DPC3825 and I need to know how the cables should be connected? I want to use the MOCA network for my TIVO which has built in MOCA capability and still use the modem's wireless router feature for other devices. All of the diagrams I've viewed show the set up using 3 devices. One for the modem, one for the router and the third being the MOCA device.6.3KViews0likes1CommentEnabling MoCA Privacy on Technicolor CGM4141
Hello everyone. I'm having some trouble enabling MoCA Privacy on my new cable modem from Cox. I can see on the configuration page that privacy is disabled: However when I click Edit there is no option to enable privacy: On my old Arris modem there was a checkbox to enable privacy which allowed you to put the PIN for your MoCA devices. Any advice? I would rather not install a PoE filter since the cable enters the house at a difficult to reach area... I also talked to phone support who said I should talk to Techincolor, but their support page says that the service provider will support the device in the U.S. Thanks in advance!3.7KViews0likes0CommentsIs MoCA available in Phoenix?
Hi all – Does Cox offer MoCA systems in Phoenix? I don't see any mention of MoCA in the service bundles, but thought it might be sold under the Contour brand. I think MoCA would be an improvement over the powerline ethernet I'm using at home now, so I wanted to find out. The chat rep said she didn't know and referred me to a phone number... Thanks, Joe3.2KViews0likes4Comments
Unable to enable MoCA on panoramic wifi modem
Hi all, I have theCGM4140COM model of panoramic modem. On thesupport page for the product, a MoCA light is mentioned, but there is no indication as to how to turn it on. It does not appear in the options on the Panoramic Wifi page. In fact the product page is the only place that I have seen MoCA officially mentioned. Any help as to how toenable MoCA connection would be greatly appreciated. Even with the pods there is a lot of latency and I am hoping that a wired connection will help with that, but I'd rather not run an ethernet cable halfway across my house. I already have an adapter for the room with my computer. Thanks in advance, Kristin2.3KViews0likes1Comment
Is it possible to have two wired connections (Two Active Cable Outlets)?
When doing the self setup I first tried the cable upstairs in my office and nothing. It said something about finding the "Active cable outlet", so then I tried the one downstairs by the tv and it worked. This means my office/gaming room is now on a wifi connection. I don't want to try to run an Ethernet cable from downstairs to my office. Since there's already a Cable Outlet in my office, is it possible to have it activated and connect some kind of adapter to it so that the same service/IP address is split and shared with upstairs and downstairs? WouldMoCA Network Adapters work for this? Would I need COX to activate the upstairs outlet? P.S. I'm aware of COX wifi pods and port forwarding as other ways to improve my upstairs connection. This post is to explore options for utilizing the currently inactive cable outlet upstairs in conjunction with the downstairs cable outlet.Unable to enable MoCA on panoramic wifi modem
Hi all, I have theCGM4140COM model of panoramic modem. On thesupport page for the product, a MoCA light is mentioned, but there is no indication as to how to turn it on. It does not appear in the options on the Panoramic Wifi page. In fact the product page is the only place that I have seen MoCA officially mentioned. Any help as to how toenable MoCA connection would be greatly appreciated. Even with the pods there is a lot of latency and I am hoping that a wired connection will help with that, but I'd rather not run an ethernet cable halfway across my house. I already have an adapter for the room with my computer. Thanks in advance, Kristin
