Guest Wifi Network Removed - Really Cox no options to fix this?
I recently discovered that Cox deleted the guest network from all customers that have Panoramic Wifi without notifying anyone. Thanks Cox. After several calls with techs I finally talked to one that told me they were deleted as some compatibility issues were occurring with cable box systems. They also said there are no options to get a guest network other than to possibly buy your own modem or get a different service. Again, thanks Cox. Is this for real? Hasn't the Internet, Wifi, etc. been around for 25+ years? If this problem exists I find it hard to believe that Cox HAS NO QUALIFIED NETWORK INFRASTRUCTURE ENGINEERS that can look into this and fix the problem. Cox, please take ownership of this and find a way to give guest networks back to your customers. It is the right thing to do. If you don't, believe me other companies will. Please help.1.1KViews0likes6CommentsWork around for Guest Wifi - Cox router no longer has it
We just switched to the panoramic with the combined router and modem. We discovered later that the Cox removed the Guest Wifi option from their routers (super frustrating!!). Guest networking is basic functionality of a wireless router so I am very disappointed that Cox has gotten rid of this feature. As a work around, I tried setting up a new user as GuestWifi just for accessing the Cox Hot Spots but it won't work because even after removing all access, anyone using the login can still see our bill, pay our bill (ok maybe thats not so bad LOL), see our account number, etc....I'm sharing this part for others so they don't waste time with it. Next, we thought about connecting our old router to the new pano combined router/modem (basically using one modem with two routers). In concept, if I plug one end of the ethernet cable into the LAN port of the primary router, then plug the other end of the cable into the LAN port on the back of the second router, I'm thinking it'll work. But how do I set them up to show as different wifi logins? When I go into the router setup, how do I get into two different routers? Has anyone done this part of it?4.1KViews0likes11CommentsWhy is there no guest WiFi option on a Cox Panoramic Router?
This is a standard feature on typical routers... I often have guests at my home and don't want them to have access to the regular network (which is why most router manufacturers provide the feature). Is there any plan for Cox to revise the software to allow for a separate guest network or do I have to buy my own router to get this standard functionality?2.7KViews0likes1Comment