Contour App does not work on iOS
Starting sometime in the afternoon of 10 May, the Contour App on iOS stopped recognizing that I was connected to my in-home Wifi. This means I could not watch Live TV. I can see the Guide, but when I select a program, the "Watch" button is grayed out and there is a message that I need to connect to my in-home wifi. I verified that Cox Contour works fine in a web browser on PC. I verified that Cox Contour app works fine on an Android device. I verified that Cox Contour app does not work on either of two iOS devices. I verified that all are connected to the same in-home wifi access point.
Contour compatibility
I currently have 3 Cisco HD set top boxes (which use the older Cox interface). In addition I have 1 cable card that is in a TiVo XL4 box and associated tuning adapter. I have been told that I should consider migrating to the newer Contour system because the older equipment is prone to breaking down and is not reliable. I am willing to do this conversion provided: the TiVo box will continue to work AND I can get contour boxes that have composite/component output connectors Does anyone know if this is possible? thanks. Terry (Cox Orange County)
Contour 4K Wireless box
I have the Cox Wireless 4K Streaming box. Model Xi6-A. I keep getting this error It started a few months back with one of my boxes. So I returned it to the COX store and got a new one. Then the new box started to do the same thing. I have 2 other boxes same model and they work fine. My Pano modem is just fine, not connection issues at all. I would take this box to the store and get a new one, but worried that it will happen with the new one too.
New Ubiquiti USG-PRO-4
Hello... I just swapped out my router USG-3 for a USG-PRO-4... Now - I keep getting an error when trying to watch channels on the Cox Contour APP: Please connect to your home WiFi network Due to licensing agreements, some content can only be viewed on your home WiFi I am on my home network... WIRED and/or WiFi... Same error... The only change was the router...
is it normal for cox customer support to ask for your ID and password? contour tv error tvapp-00281 is why i contact cs
currently my contour tv internet doesnt work. using watchtv.cox.com i get currently resuming and then error code tvapp-00281. im using google chrome, but i tested it on firefox and on a different computer. same error. while contacting cox customer support this is what they asked: 10:55:32 AM [Ray N.] Ok. I am working on the ticket. For troubleshooting, the back-office video support team requests your Cox User ID and password. Are you willing to give that to us? at the end of the conversation they summited a ticket (my problem is still there). so two questions. anyone know why im getting this error and is it normal for cs to ask for your login and password. i refuse to give it to ray.Reminders ARE set to OFF and are still constantly interrupting thru the day
Followed directions. Checked again. Reset many many times. Still getting reminders from YEARS ago. It's for Bally sports hockey and keeps interrupting viewing with reminders about games. I pay a lot for Cox services and expect this to be solved.
