Contour compatibility
I currently have 3 Cisco HD set top boxes (which use the older Cox interface). In addition I have 1 cable card that is in a TiVo XL4 box and associated tuning adapter. I have been told that I should consider migrating to the newer Contour system because the older equipment is prone to breaking down and is not reliable. I am willing to do this conversion provided: the TiVo box will continue to work AND I can get contour boxes that have composite/component output connectors Does anyone know if this is possible? thanks. Terry (Cox Orange County)
Contour 4K Wireless box
I have the Cox Wireless 4K Streaming box. Model Xi6-A. I keep getting this error It started a few months back with one of my boxes. So I returned it to the COX store and got a new one. Then the new box started to do the same thing. I have 2 other boxes same model and they work fine. My Pano modem is just fine, not connection issues at all. I would take this box to the store and get a new one, but worried that it will happen with the new one too.
New Ubiquiti USG-PRO-4
Hello... I just swapped out my router USG-3 for a USG-PRO-4... Now - I keep getting an error when trying to watch channels on the Cox Contour APP: Please connect to your home WiFi network Due to licensing agreements, some content can only be viewed on your home WiFi I am on my home network... WIRED and/or WiFi... Same error... The only change was the router...
is it normal for cox customer support to ask for your ID and password? contour tv error tvapp-00281 is why i contact cs
currently my contour tv internet doesnt work. using watchtv.cox.com i get currently resuming and then error code tvapp-00281. im using google chrome, but i tested it on firefox and on a different computer. same error. while contacting cox customer support this is what they asked: 10:55:32 AM [Ray N.] Ok. I am working on the ticket. For troubleshooting, the back-office video support team requests your Cox User ID and password. Are you willing to give that to us? at the end of the conversation they summited a ticket (my problem is still there). so two questions. anyone know why im getting this error and is it normal for cs to ask for your login and password. i refuse to give it to ray.Reminders ARE set to OFF and are still constantly interrupting thru the day
Followed directions. Checked again. Reset many many times. Still getting reminders from YEARS ago. It's for Bally sports hockey and keeps interrupting viewing with reminders about games. I pay a lot for Cox services and expect this to be solved.
Two fried tvs
We've had two perfectly good tvs fried within 2 months of each other. Our main living room tv was 10 years old. Thought it was just old. We would get a black screen when we turned it on. Rather than go out and buy a new tv immediately, we brought in another one from a different room in the house. Tried to turn it on this morning and got the same exact black screen. What could be happening here? I'm beginning to think it has something to do with our cox equipment and not the tvs. We have a Cox provided modem+router combo and a cox contour boxwith this tv. All the other tvs in our house are fine. My husband is an electrician and has tested the outlet our surge protector goes into and confirmed power is fine.
