Forum Discussion

VegasSam's avatar
VegasSam
New Contributor II
4 years ago
Solved

New user of contour 2- power all button on remote doesn't work.

When paired with both my TV and stereo, the power all button doesn't do anything. When paired with TV only it DOES work. When paired with TV and stereo, TV power button only controls the stereo. Stereo is connected only to TV via the optical cable, not to the contour box. Tried multiple codes for TV and stereo. None work for power but do control sound level. Contour box does control channel change.
TV is Sharp Aquos. Stereo is Panasonic DVD/Surround sound Stereo. Both are at least 15 years old.

contour
Contour 2
remote

15 Replies

Sort By
Replies have been turned off for this discussion
  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago
    Copy Link

    Everything works with the exception of the Power All button.

    What's the model of your Contour remote?

      • Bruce's avatar
        Bruce
        Honored Contributor III
        4 years ago
        Copy Link

        Same as mine.

        If your Aquos is already paired, use Contour to pair your Panasonic.

        Contour button > Settings (gear icon) > Remote Settings > Voice Remote Pairing > Yes > Choose Another Device > Find Panasonic

        ...this where I bailed because I don't have a Panasonic.

    • VegasSam's avatar
      VegasSam
      New Contributor II
      4 years ago
      Copy Link

      I used that web page to get the entry code for both the TV and the Panasonic Stereo. 

      I have tried pairing to the panasonic using the auto pairing Ino code) method AND I have tried pairing using the code I got from the web site. Same result.

      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        4 years ago
        Copy Link
        @VegasSam

        Can you check your setting/device settings/audio and select auto detect?


        Jonathan J
        Cox Moderator