Forum Discussion

VegasSam's avatar
VegasSam
New Contributor II
4 years ago
Solved

New user of contour 2- power all button on remote doesn't work.

When paired with both my TV and stereo, the power all button doesn't do anything. When paired with TV only it DOES work. When paired with TV and stereo, TV power button only controls the stereo. Ster...
contour
Contour 2
remote
  • VegasSam's avatar
    VegasSam
    4 years ago

    SOLVED!!!

    Sequence that worked -

    9-8-1 to reset remote

    allowed system to pair to TV - worked as expected

    When asked to pair to Panasonic - I let it start (NOT SKIP - that never worked) but did not enter Panasonic when asked what device it was.

    While screen asking what sound device I wanted to pair was being displayed, I pressed SETUP button, then entered code from website for my model Panasonic and Pressed OK

    Pressed EXIT from setup screen

    TV power button turns TV on/off

    ALL power button turns both devices on/off! - channel change works. Volume change works! 

    I assume my contour box does NOT turn off so I set contour box display to off. 

    Life is good!

    Key was never letting system enter its own code - that never worked AND not telling it to skip pairing to sound device - that also never worked!!

VegasSam's avatar
VegasSam
New Contributor II
4 years ago

I used that web page to get the entry code for both the TV and the Panasonic Stereo. 

I have tried pairing to the panasonic using the auto pairing Ino code) method AND I have tried pairing using the code I got from the web site. Same result.

JonathanJ's avatar
JonathanJ
Former Moderator
4 years ago
@VegasSam

Can you check your setting/device settings/audio and select auto detect?


Jonathan J
Cox Moderator


  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    "Auto Detect" would be under HDMI Audio Output but these options don't provide power control.  HDMI Audio Output only provides options for audio format (Stereo > Dolby) and choice of decoder.

    It appears when OP pairs the TV and then subsequently pairs the AVR, the AVR code replaces the TV code.

    If OP correctly followed the procedures within Contour (Voice Remote Pairing), the Panasonic code should have been stored with the TV code...not replace it.

    I suspect a faulty remote.  If there is a procedure to completely "blank" the remote from the Contour receiver, TV and Panasonic; it'd probably help reset the instruction set.  However, it'd probably be easier to just exchange the remote.  Don't cost nothing.

      • VegasSam's avatar
        VegasSam
        New Contributor II
        4 years ago

        Did that under direction of tech support the first day I got the system. No difference. Once I put in the Panasonc code, it overwrites (?) the TV code. 
        ALSO ALL POWER ON BUTTON does NOT work at all - the contour box never shuts off unless I push the on/off button on the top of the contour box.