Forum Discussion

VegasSam's avatar
VegasSam
New Contributor II
4 years ago
Solved

New user of contour 2- power all button on remote doesn't work.

When paired with both my TV and stereo, the power all button doesn't do anything. When paired with TV only it DOES work. When paired with TV and stereo, TV power button only controls the stereo. Ster...
contour
Contour 2
remote
  • VegasSam's avatar
    VegasSam
    New Contributor II
    4 years ago
    Copy Link

    I used that web page to get the entry code for both the TV and the Panasonic Stereo. 

    I have tried pairing to the panasonic using the auto pairing Ino code) method AND I have tried pairing using the code I got from the web site. Same result.

    • JonathanJ's avatar
      JonathanJ
      Former Moderator
      4 years ago
      Copy Link
      @VegasSam

      Can you check your setting/device settings/audio and select auto detect?


      Jonathan J
      Cox Moderator


      • Bruce's avatar
        Bruce
        Honored Contributor III
        4 years ago
        Copy Link

        "Auto Detect" would be under HDMI Audio Output but these options don't provide power control.  HDMI Audio Output only provides options for audio format (Stereo > Dolby) and choice of decoder.

        It appears when OP pairs the TV and then subsequently pairs the AVR, the AVR code replaces the TV code.

        If OP correctly followed the procedures within Contour (Voice Remote Pairing), the Panasonic code should have been stored with the TV code...not replace it.

        I suspect a faulty remote.  If there is a procedure to completely "blank" the remote from the Contour receiver, TV and Panasonic; it'd probably help reset the instruction set.  However, it'd probably be easier to just exchange the remote.  Don't cost nothing.