Recent Discussions
Weird Local CHannel behavior
We have two TiVo's both with CableCards & Tuning Adapters. Over the past few months the following has been occurring pretty regularly, but, at different times... On our local channels only, in the early morning 5am-9am(ish) all of our local channels either start breaking up, digital artifacts & eventually we get a screen with a message basically saying Channel not available or cannot tune to that channel. Every other channel works fine from CNN, Weather Channel, HBO, Max, etc. Only the local channels. Usually later in the AM the channels miraculously work again, then around 5pm they exhibit the same symptoms. Cox cannot figure out what's happening & want to dispatch a tech, which would cost me $75 if they don't find an issue. There is a high possibility that they won't find an issue unless they can come out when it's occurring. I want to say it's obviously something in Cox's infrastructure causing this, since it is both Tito's exhibiting the same thing. I've tried removing a splitter for one Tivo in case it was a signal issue, but, no difference. Getting ready to cut the cord, we now switch the TV over to Plex in the AM which get's it's antenna feed form a HDHomeRun (now with ATSC3.0, superior picture, than cable as well). Anyone have any ideas on how to proceed?
Tivo Tuning adapters and media cards
Anyone else having a problem with Cox and Tivo tuning adapters and media cards? My problem has been going on for 3 weeks now after Cox admitted they did something called a signal sp,it upgrade in my development. I have two Tivo units that have not worked for 3 weeks now and absolutely nobody at Cox knows how to address the issue after several tech visits and service escalations. Now, I am having a problem with them getting back to me pertaining to the issue after learning that they have closed the ticket, which was not resolved on Monday. I have television (3 cable boxes and 2 tivos), Telephone, and 900 gig internet for 17 years here in Las Vegas. I am extremely disappointed in the customer support and am considering cancellation of all my services. I’ve been waiting for a return phone call pertaining to the status of the problem after lodging a formal complaint on Monday morning….now it is Wednesday. Rob Williams
Cox Hampton Roads channels are flagged as DRM
Hi All, I've been a Cox CableCard user for a little while now, and recently (Around the past two months) I have not been able to view my channels as the majority of them are marked as DRM on my HdHomerun. This forum is from two months ago: Wichita KS CableCard now has DRM - TV - TV Forum - Cox Support Forums, and hasn't been updated in a while, and I was wondering if this issue is permeant or if it will be resolved soon. Thanks
Cable cards and tuning adapters NOT working
I’m 4 weeks into this issue that nobody can resolve. I have 4 sets of cable cards and tuning adapters in 4 TiVo units. About 4 weeks ago, I noticed that some channels were not working. I also noticed that all 4 tuning adapters were flashing yellow (should be solid yellow). I called and they “reset” my connection. Didn’t work. Did that again a few days later. Still didn’t work. They sent a tech to the home (which showed no issues. I then talked to a tech agent who couldn’t pair all my equipment and suggested that I swap them out. Did that - all new (used) cards and adapters. Called the 877-820-82xx number and got those partially paired on one TV (not the others). They sent another tech to my house (no issues). The last time I called tech she was able to pair ALL cards but I have limited service. No sub channels (1 HBO, 1 Showtime, no EPIX, etc). I subscribe to EVERY channel. Frustrated, I settled and decided to shelve my 4 TiVo’s and go with your IP TV service. I ordered the Ultimate DVR service (record 24) with 4 HD boxes. They had to upgrade my modem to facilitate it. Said great - I’ll see it in a couple days. Ended the call. What I received from UPS was 2 old DVR’s with 4 clients and the new style modem. When I called (yet again) they said the sent me that equipment because IP TV service isn’t available in my area. REALLY? I just want my cable cards to work so I can use my TiVos or receive the IP/cloud based DVR service like I was offered. Can anybody help?