Recent Discussions
Is anyone else unable to login to the iOS version of the Panoramic Wi Fi app? I've got an iPhone 12 running iOS 16.0.2 and all it does is hang on the "Connecting to" with a gear symbol. I've deleted the app, rebooted my phone several time
I've got an iPhone 12 running iOS 16.0.2 and all it does is hang on the "Connecting to" with a gear symbol. I've deleted the app, rebooted my phone several times to no avail.
Cox Wi-Fi app (Feature Request)
Not sure if this will reach the required team, but here it goes. It would be great to be able to search the connected devices on the network, rather than simply browsing the list for them and having to click into each one to gain details. Searching by MAC, IP, device type, connection type (5Ghz/2.4Ghz/wired/etc.). Also, import/export feature would be great. The ability to export the device list, edit it offline and re-import the changes via csv would be helpful. If these features are already there, please advise, because I cannot find them. Thanks, Kermit
Panoramic WiFi App Upgrade Error
I have a Panoramic Gateway, when I try to login to the Panoramic WiFi App or web portal I receive a message stating that I need to upgrade for access. We recently moved out service to a new address, at the previous address I was able to access the app and features with this same gateway, ever since we moved I can't. There is no reason I shouldn't have access. I have tried for months to get this resolved. I need access immediately. My data usage has suddenly tripled and I need to know why. I don't understand why no one can fix this or help me. Yes I am using the primary login. Several people have verified that I am and that I have the right gateway. No one can figure out why or even try something to fix it. It’s always the same conversation. Right user I’d? Right equipment? Are you sure you could access it before? Have you tried the web portal? Then they tell me that it’s extremely unusual, rare or doesn’t make sense and that I will have to talk to someone else. Does anyone have any ideas??Cox WiFi App lists the same device multiple times
I frequently connect and disconnect from Cox WiFi and when I go to the WiFi App, it has my device listed as Samsung-1, 2, 3, etc and I'm currently up to at least 10. Is there any way to consolidate these names? Over time, you can't get a usage picture.