Cox WiFi App lists the same device multiple times

Question

I frequently connect and disconnect from Cox WiFi and when I go to the WiFi App, it has my device listed as Samsung-1, 2, 3, etc and I'm currently up to at least 10. Is there any way to consolidate these names? Over time, you can't get a usage picture.

allan · Answer

@KathyL07, You can create profiles and assign devices to them with the Panoramic Wifi App. You can find more about that feature and others here: www.cox.com/.../cox-panoramic-wifi-app-features.html. -Allan, Cox Support Forums Moderator.

kathyl07 · Answer

I have everything assigned and have fir a long time.

jonathanj · Answer

@KathyL07

You mentioned connecting and disconnecting the wifi app. Are you referring to uninstalling it and reinstalling the app? Also, are you having the same issue on the web portal at wifi.cox.com.?

Jonathan J                                   
Cox Moderator

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Cox WiFi App lists the same device multiple times

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