Forum Discussion

KathyL07's avatar
New Contributor

Cox WiFi App lists the same device multiple times

I frequently connect and disconnect from Cox WiFi and when I go to the WiFi App, it has my device listed as Samsung-1, 2, 3, etc and I'm currently up to at least 10. Is there any way to consolidate these names? Over time, you can't get a usage picture.

3 Replies

    • KathyL07's avatar
      New Contributor

      I have everything assigned and have fir a long time.

      • JonathanJ's avatar
        Former Moderator

        You mentioned connecting and disconnecting the wifi app. Are you referring to uninstalling it and reinstalling the app? Also, are you having the same issue on the web portal at

        Jonathan J
        Cox Moderator