Why Did My IP Temporarily Change From Public To Private?
Something strange happened on January 16th, 2024, and no one at Cox customer care has an explanation. I run a small online business and make affiliate commissions from about two dozen different advertisers. Every morning, I run traffic reports to see how much traffic we sent to advertisers, and to run these reports, I login to each of the advertisers' different admin websites. A few days ago, I was poking around one of my advertiser's admin sites and clicked on an option to view my login history to the site. The page comes up and shows me every one of my logins, including the date, the time, and the IP address. I scrolled back a couple pages after seeing my same IP dozens of times for the last several weeks, but then, on just one of my logins on just one day, Jan 16., the IP that was listed is NOT my IP (my Cox IP was showing up on every single other login every single day before and after Jan 16.). I know this was my login because the time stamp was in fact when I logged in, but again, the IP wasn't mine. This is the IP that showed up as being me: 242.13.205.41 So I did a lookup on that IP, and it says it's a "private" or "reserved" IP that isn't part of Cox. What's also strange is that at the time I logged into this advertiser's page, I was also logging into about 20 other advertiser's admins pages in various tabs, since I login to all of them within a couple seconds of each other when I'm doing my daily traffic reports. When checking my login history on ALL the other advertiser sites, they all show my login at that Jan. 16 date/time as my regular IP that I recognize, not the weird private one. So, this was something that happened with the one connection on the one site, and I don't know why I would've been rerouted and/or recognized as having a private IP, just by them? My worst fear is that this was some sort of hack that I encountered upon landing on this one advertiser's site, but if anyone has a less creepy theory, I'd be very appreciative. Thanks!33Views0likes0CommentsFAKE COX GUY CALLING IN NORTHERN VIRGINIA NAMED ALEX...from COX COMUNICATNS (missed spelled)
His number is 703-378-8422 or another if they moved on so don't answer this phone call to be sure. We got scam for some money when certain money was moved not giving to us. They did call again this morning so they thought we didn't know what's up. Caller - ID shows its calledCOX COMUNICATNS that's missed spelled to clue to you that's not from COX CABLE at all. They had us download software called "TeamViewer" free software to help us with out internet problem when they said COX CABLE had a server went down when our IP ADDRESS went private to public also about their fake story for this scam. Be safe too. PLEASE CHANGE YOUR PASSWORDS AS SOON AS POSSIBLE if this happens to you!!!2.4KViews0likes5CommentsI'm in Las Vegas and pulling an IP address from Cox in Naperville Illinois. Why?
Was at a friend's house today relocating his CenturyLink modem and when we tried to run a speed test, it was trying to connect to Wichita, KS. I got home and the same thing was happening to me. I then noticed a 50.x.x.x IP address which is in Illinois. This is the first time I've ever been assigned an IP address NOT from Las Vegas (where I'm at). I contacted support and they of course blamed my "third party modem" that I've been using for years and suggested I get Complete Care for an extra $10/mo so they can maybe fix their DHCP servers? I'm not sure how my modem could decide to pull an IP address from the midwest. No, I'm not using a VPN and I'm on a Netgear CM1000 that apparently has the power to pull IP address from anywhere in the US.5KViews0likes0CommentsChanging Public IP Address
Hello, I wanted to change my ip address since the one im using right now got leaked on my stream, and every time I stream I get ddossed offline. I tried to unplug my router for 12 hours ( complete care recommended) but that didn't work. Can I ask customer care to deprovision and reprovision my router, if not what are my best options.1.7KViews0likes6CommentsIP Address from Another City
I'm very annoyed! The latest Cox Communications update (May 2021) changed the IP address to Tucson, Arizona. I'm in Phoenix, AZ. Customer support was ZERO help. Reboot, reset, and every other suggestion in the support library or community was also ZERO help. The only useful item found was a similar posting where someone in Mesa, AZ had an IP address located in another city FIVE YEARS AGO. The response: it's a temporary situation. Uh huh. Does anyone know how to fix this issue so the IP address on my system shows my actual location or a location closer than 200 miles away?3.4KViews0likes7CommentsTrying to reset my WAN IP address in 2021 and get a new IP
Was doing some research and found that my IP address hadn't changed in almost 30 days - very worrisome for security and privacy reasons. I'm a RESIDENTIAL subscriber, not a business subscriber so I shouldn't have a static IP assigned to me at all times. I've been trying to reset my IP address by rebooting my Internet modem - no dice. I've left it unplugged and not powered for 5-12 hours - still same IP. Did Cox suddenly stop doing Dynamic IP configs? Are all customers just static now? I tried calling technical support about this and they weren't of any help, totally incompetent. Are any Cox Communications technical support personnel able to verify or assist with my concerns? I do NOT want to retain the same public WAN IP address for any longer than 2 or 3 weeks. That's insane. Thanks in advance.2.7KViews0likes3Comments2nd router address on single SSID?
I am having a problem where a few of my devices do not have webconnectivity over Wi-Fi when most of the rest do. I notice all the devices that have a connectivity issue show a router address of 192.168.48.1 and the device have an IP address of 192.168.48.xxx. However, the working devices are point to 192.168.0.1, which is the correct address I see when I log into the gateway. It seems like the Cox equipment has a second router that does not fully connect to the web. I also see that sometimes my iPhone starts with a correct IP address and then it changes in an hour or two to a bad address. One finalcomplexity is my phone still connects to Apple Music and is able to stream music with the 'bad' IP address, but most other apps have not connectivity. I can manually enter a correct IP address but would like to understand what's going on. I've done all the possible resets and unplugging multiple times and even gotten a new gateway from Cox. The issue persists. Any help is appreciated.649Views0likes2CommentsHow can I get a new public IP address for the paranomic gateway in my home?
Hi, I am a cox user in South California. Currently I am having issue with my cox network that it seems like the public IP of our gateway is blocked by Chinesefirewall and I cannotvisitsome websites in China. I am wondering if there is an easy way to get a new IP address for myparanomic gateway. I've tried methods like reseting the gateway or unpluging my gateway at night for like 6-7 hours but I still got the same public IP address. I searched the forum and some threads suggested to unplug gateway for 24 hours, which is not so viable because there are other people in my home relying on the network. Are there any other way to get a new public IP address for my gateway? I'll appreciate it if you could help me. Thank you.4.8KViews0likes4CommentsIP Address location incorrect
Something is wrong at the Cox end with respect to IP address location. I live in SoCal and websites that have normally detected my location correctly are now detecting my location as Kansas City, KS. Even the Cox website told me I wasn't in their service area because my zip code was in Kansas, even though I'm still living in the same zip code I've lived in for 20+ years. This has happened since August 2nd, when we left town for a few days. Upon return and turning on our computer, we have been recognized as Kansas dwellers. I spend three hours using online chat support where the best solution was to clear cache and cookies, reset my modem and router, then reboot my computer (which I had done three times already, and had told the support minions as much!). Of course, when they successfully reset my modem from their end, they also ended the chat! Twice. Needless to say, I am slightly pissed. Just for my own edification, I used Google to find sites that provide location based on IP. Lo and behold, numerous sites show me in Kansas based on my IP. Some show me in the (correct) LA area based on the same IP. So, it would appear that Cox has soiled the bed linens by providing bad and conflicting information to IP address location services. What is Cox going to do to correct this, as it is nearly impossible to redirect some sites (such as AAA, when I was trying to pay a bill) away from the detected location.2.9KViews0likes2CommentsList of destination IPs/subnets used by the Contour 2 App?
I have both Cox and another broadband provider in my house for internet. I'd like to be able to use the Contour App from my iPad, but I need to make sure that it's using the Cox connection for outbound traffic so your system knows I'm actually "at home". Do you have a FAQ/list of destination networks the App uses so that I can set up a static route for them? This should ensure the App always goes out the right path whenever I'm at home.3.9KViews0likes3Comments