Will Cox ever fix the issues with the nodes in North Oceanside California?
We’ve been with Cox 3-4 years and the tech told us the nodes are the issue (intermittent outages) in my neighborhood and basically said we’re screwed. The only other internet provider is ATT and the max speed is 25 GBPS which is far too slow, especially working from home being on the PC soft phone all day. This is affecting my income and sanity. My neighbors and I have put in numerous requests/ complaints and nothing ever comes of it. Are we screwed, does Cox really not fix issues like this? I’ve seen many other complaints on this issue on other forums and well, it looks to be that way (SOL). Anyone at Cox care to fix this?
Packet Loss southwest Omaha, NE
I've had this service since we moved here (8 years ago) have never had consistent internet. We are on the gigablast plan, i've had 8+ technicians out here, gone through countless ethernet cords, routers, modems. You name it, ive replaced it with the top performing suggested product. I would leave cox in a heartbeat if i could, but sadly the next best thing is 30mbps in my area through different companies so sadly, just isnt an option. I've lowered my plan in the past per recommendations, still no help. We rely heavily on this internet and its just to the point where I have no where to turn. I lose 7000 packets in a matter of 30 minutes, which is just insane. Everything is unusable at time due to this. Please for the love of god cox, for all that is holy, PLEASE fix your node in my area, Heck, i'll do it myself. PLEASE PLEASE PLEASE. Just terrible, unacceptable performance for what i pay.
