My Insane data usage solved!!!
Just wanted to take a moment and post for other cox subscribers out there that may have an issue with reaching the 1TB data cap. Recently I went over my 1Tb, I had never came close to this amount. For the life of me swore we actually used less internet than the previous months. Well turns out my new Technicolor cgm4140 gateway from cox will pull 300mbps and higher on the 5GHz frequency. This caused my netflix accounts to stream at the highest quality setting because by default it is set to auto quality. This will cause your data usage to go through the roof. I changed my account setting on netflix to medium on main account and low on the other users for that account and for the month of January I have only used HALF of my data. My old gateway would only do between 25mbps to 50mbps so the stream quality was never high and I would see between 300 to 500 Gigs usage. This also applies if you have youtube and other apps that have it set to auto stream your quality. Hopefully this helps with anybody having the high data usage problem I had.29KViews4likes13CommentsExtreme increase in data usage
Since I have renegotiated my price my internet data usage has spiked to more than 2X my previoususage. I added the additional 500GB of data so I wouldn’t go over and now this month I am on trend to use more than the 1TB + 500GB. I’ve changed my network password and name, even factory reset it. No new devices or software are being used. Has anybody else experienced this? I’ve spoken to tech support over the phone and they’ve been utterly useless and suggest I up my plan AGAIN to the unlimited. I feel like Cox is doing this to me on purpose!16KViews0likes12CommentsWhen does the data cap reset precisely?
Mine says the data cycle rolls over the 24th which is today but I'm worried the data cap won't reset and I will charged overage fees. Also, as a side note I would also like to know why I bought 150 down speed but only get 30 every time I test it. Edit: According to the rep on twitter it is exactly 1 day after the date the website lists. So since mine says March 25th - April 24th it would be April 25th.6.4KViews0likes6CommentsData Caps
Why does cox make you pay for unlimited data, I just bought COD MW and its a 164gb game, that is like 4 days of data gone in one day, I know all the other providers don't have data caps, but why does cox have it? It is so annoying when you check your bill and see 100$ in overages. I just want to download my games without being paranoid all the time.2.5KViews1like11Comments150 GB data in one day, how is this possible?
Hello all, Looking for help. I received an email stating that I am close to my data cap limit of 1TB. In January, i have been averaging 20 to 30 GB daily but on a Sunday I hit 150GB . I have my network locked by MAC addresses, so it's not an intruder. I cut the cord to cable two days prior and only kept Internet. I cannot figure out why on a Sunday, I burned 150GB. I called tech support and they have no clue Any ideas??2.2KViews0likes6CommentsNew Gig upgrade has 1TB data limit?
Cox has recently upgraded my area to 1 gig. When I started to sign up I noticed that there is a 1 TB data cap. I'm going to try to be nice but does anybody else beside me consider a 1 GB connection with a 1 TB data cap nothing short of ludicrous at best and extortionist at worst? So the intro price is $119 + $10 modem rental (required) + $50 unlimited data = $180 plus taxes and other fees. I would love to have the service but I refuse to be taken advantage of by their exorbitant/greedy pricing. Regards, buddhadharma1.5KViews0likes3CommentsData Caps in Rhode Island
I have seen on various Reddit threads that in Rhode Island and Virginia Cox does not have data caps on internet usage due to local competitors offering unlimited data. In my neighborhood- Verizon offers unlimited data. However- only the in-store agent seemed to think I would have unlimited data when I asked. I was not convinced by his answer, I think he was just trying to keep me as a customer. I have tried to look at pricing packages to see how much additional data would cost me, and these pages are unavailable (the load, but there is nothing on the page). Speaking with an agent, they have said there are no additional data packages for my area right now. <- Is that because data is unlimited? I can't seem to get a straight yes or no. The other agent I chatted with answered with a blanket "All internet plans come with a 1.25 TB cap". I would like to know is Cox Internet in the Rhode Island market area unlimited?1.2KViews0likes0CommentsData usage meter doesn't match router usage reports.
I have gone over my data usage cap the last 2 months. Previously my data usage was between 300-600 GB per month, well under the cap. I decided to keep track of the total input/output of data from my tp-link router. For the last 2 days the Cox usage meter says I used ~80GB, but my router says I have downloaded ~ 4GB. Does anyone sees have a discrepancy like this? Is there anything else that could giving a false report to Cox?1KViews0likes2CommentsDATA OVERAGE
So my data date range is from the 21st of the month and the 20th of the next month. There is this March 16 to May 15 data pause but my end date for data reset is in the 20th of this month. I am already at 750+GB on this day and my calculations on my internet usage will be 1111+ GB at the end of the range. How does this pause thing work? If I am over 1024GB before the 15th it will be paused but the next day it will resume? and then I will get charged $10 dollars per 50GB over the limit? Can I buy the one time $30 500GB additional just for this month without making it per month pay? And why is that my payment due is different date from the Data date range? Why won't my data reset on the day I pay it? Any mod here please answer ALL my questions.832Views0likes2CommentsHigh data usage on one day
Hello, my tracker is showing I have one day with extremely high data usage at 291 GB, meanwhile all the other days are at around 23 GB and Cox is giving me no explanation on what caused this. Anyone know how this can happen? I barely watch tv, do not game, work computer was off, and my cell phone was not connected to the internet.763Views0likes2Comments